Software Test Engineer

CaptionCall by Sorenson•Salt Lake City, UT

About The Position

Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and hard-of-hearing! Full time Benefits Paid Vacation Time and Paid Sick Time and Paid Holidays 401k 6% match with immediate vesting Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision) TeleDoc HSA company match 3 Medical plan options including a Low Deductible PPO Medical Plan Offering Employee Assistance Program Engaged Employee Resource Groups Outstanding Learning and Career Development Opportunities Pay Range: Actual pay may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for incentive compensation. Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role Our Mission…Harnessing the power of language, we connect diverse people and enrich the human experience. Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words. As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson’s impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve. We achieve great things together working “The Sorenson Way” with our employee values: Customer First, Can-Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct. Equal Employment Opportunity: Sorenson Communications is an Equal Opportunity, Affirmative Action Employer

Requirements

1 year experience with professional software testing and QA practices, including automation
Programming skills -- Python/Swift or JavaScript preferred
Knowledge of VoIP, SIP and call flows.
Mobile testing experience required
Knowledge of iOS, and Android operating systems
Network and user interface testing experience.
Able to work well with others in a team environment.
Able to produce and exercise test procedures and recognize errors.
Strong ownership and organizational skills.
Strong trouble-shooting sills, abilities in root cause analysis and problem-solving skills.
Experience with test automation scripting and execution.
Experience with professional software testing and QA practices.

Nice To Haves

Solid experience with mobile test automation using Swift, XCUITest or Appium highly desired

Responsibilities

Test all aspects of Sorenson Communications and/or CaptionCall software and hardware products.
Work as part of a product development team.
Plan testing efforts and work within test timelines and schedules.
Create test cases and provide input to test plans.
Write and implement mobile test automation code to validate product quality.
Monitor, measure, and improve software development and test processes.
Diagnose product problems to ensure product standards are met.
Identify and resolve product defects.
Validate our software meets compliance requirements
Other duties as assigned.

Benefits

Paid Vacation Time and Paid Sick Time and Paid Holidays
401k 6% match with immediate vesting
Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision)
TeleDoc
HSA company match
3 Medical plan options including a Low Deductible PPO Medical Plan
Employee Assistance Program
Engaged Employee Resource Groups
Outstanding Learning and Career Development Opportunities

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