Qualtrics-posted 2 months ago
$101,000 - $191,000/Yr
Full-time • Mid Level
Hybrid • Seattle, WA
5,001-10,000 employees
Professional, Scientific, and Technical Services

The Software Test Engineer II role is critical for ensuring high-quality solutions that handle scalability challenges, enabling Qualtrics to support millions of users effectively while maintaining top-notch performance and user experience. It fosters a collaborative work environment where team members engage in iterative processes to devise optimal testing strategies, thereby enhancing team functionality and inclusivity in driving product excellence. The position offers a dynamic environment for professional development, encouraging engineers to grow their skills in testing and automation while working on impactful projects, ultimately contributing to personal and organizational success within a fast-paced landscape. The Software Test Engineer II contributes to Qualtrics' mission of bringing humanity and connection back into business by shaping products that prioritize user experience and drive meaningful outcomes for diverse industries.

  • Successfully navigate and adapt to an agile environment by designing comprehensive test plans that address scalability issues, ensuring the software can handle rapid growth without compromising quality.
  • Cultivate strong relationships within the team through effective communication, promoting trust and collaboration that encourages productive discussions around quality assurance and problem-solving.
  • Own the entire quality assurance process end-to-end, from identifying bugs to deploying fixes, ensuring every product release meets high standards and contributes to an exceptional user experience.
  • Leverage creativity and technical skills to design and implement automated testing frameworks, streamlining the testing process while reducing manual effort and increasing efficiency.
  • Actively mentor team members and share knowledge to build a stronger team, while also engaging in self-directed learning and skill enhancement to stay current with industry trends and testing technologies.
  • Create detailed test plans and test cases for both mobile and web applications to ensure thorough coverage of functionality, performance, and user experience.
  • Proactively find, triage, and document bugs worth fixing, maintaining clear records to help prioritize issues and ensure timely resolution.
  • Execute both ad-hoc and scripted manual tests alongside converting existing manual test cases into automated tests using programming languages like Python or JavaScript to enhance testing efficiency.
  • Analyze test failures and customer-reported issues by utilizing logs and technical product knowledge to identify root causes and narrow down reproduction steps.
  • Collaborate with the team to enhance testing frameworks and tools for complex, distributed SaaS systems, aiming to improve automation and testing reliability.
  • Lead quality assurance initiatives such as bug triage meetings, making informed release decisions, and establishing clear feature completion criteria to ensure that releases meet quality standards.
  • 2-4 years of experience as part of a test team, demonstrating a solid understanding of software testing methodologies and processes.
  • 2-4 years of relevant professional coding experience in any programming language (Python or JavaScript preferably).
  • Experience contributing to test automation and frameworks, showcasing your ability to implement automated testing solutions effectively.
  • Knowledge of front-end technologies and frameworks, including experience with Selenium-based automation, REST web services, and constructing database queries.
  • Proficiency in ad-hoc testing and the application of various software testing techniques, such as equivalence class partitioning and boundary value testing.
  • Demonstrated ability to analyze test failures, investigate issues, and apply technical understanding to isolate root problems and propose viable solutions.
  • Qualtrics Annual Experience Bonus ($1,800) can be used for an experience of your choosing: concerts, vacation, event tickets, etc.
  • Global Wellness Benefit ($1,200) reimburses employees to stay on top of their health and wellness.
  • Quarterly team offsite team building events.
  • Great standard benefits package (medical, dental, vision, life insurance, 401k, etc.).
  • Snacks, drinks, and free lunches in our office.
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