Edupoint Educational Systems-posted 9 months ago
Full-time • Entry Level
Mesa, AZ
Publishing Industries
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The Customer Resource Center (CRC) Specialist I is the entry level position within the Customer Resource Center. This role provides technical software support and services for Edupoint's web-based Synergy Education Platform to client K-12 school district personnel by answering calls and email requests from customers. Daily tasks include resolving product issues, identifying product defects and enhancements, creating and communicating workarounds, and consulting with client districts to configure the Synergy suite to match their business practices.
