Fei Systems-posted about 1 year ago
Full-time • Entry Level
Remote • Columbia, MD
Professional, Scientific, and Technical Services
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The Software Support Specialist - Tier 1 at FEI Systems is a remote full-time role focused on providing technical, navigational, and training assistance to customers and internal employees. This position is part of the Production Support team and requires effective communication, strong analytical skills, and a commitment to customer service. The specialist will troubleshoot issues, document defects, and ensure user satisfaction while adhering to performance metrics.
