Natera-posted 6 months ago
$64,200 - $80,300/Yr
Full-time • Mid Level
Austin, TX

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A Software Support Engineer II provides technical assistance to production operations and research with troubleshooting, diagnosing, and solving product and environment problems. In addition, the Software Support Engineer II analyzes the requirements of research requests, writes manifests for Cloud pipelines to fulfill those requests, and makes the results available to researchers. The Software Support Engineer II documents and maintains a knowledge of the solutions to the problems to aid in future problem resolution.

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