Software Sourcing Manager

City of New York•New York City, NY

1d•Onsite

About The Position

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. The successful candidate will serve as a Software Sourcing Manager reporting to the Management and Budget Division.

Requirements

1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or
2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or
3. A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or
4. A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above. In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in "1" above.

Responsibilities

Work with the business teams and IT service providers and ensure that the suppliers/contracts are managed effectively to yield sustained savings
Work with service providers to ensure their in-scope technical solutions are consistent with the enterprise business strategy and architecture
Participate in and potentially lead negotiations using established processes and ensuring that strategic requirements of the stakeholders are represented
Work closely with business unit performance managers and quality assurance staff to review service provider problems, to analyze and validate the accuracy of information and the feasibility of solutions
Track industry trends and maintains knowledge of new technologies in the area of expertise to better evaluate business unit service requests and service provider proposals
Keep current on the participating business strategies and advise when solutions may or may not be leveraged across the enterprise
Understand the value of technology in the enterprise business processes, work with IT service providers to identify opportunities for innovation, cost reduction and improved efficiencies and review service provider solutions
Maintain long term supplier relationships with the focus on keeping the total costs of ownership to a minimum
Potentially troubleshoot performance issues and resolve problems with service providers; provide technical support in the preparation Requests for Proposals (RFPs) and evaluation of responses
Handle special projects and initiatives as assigned.