Software Quality Triage Specialist

Kodiak • San Francisco, CA

129d • $118,000 - $130,000

About The Position

Kodiak Robotics, Inc. was founded in 2018 and has become a leader in autonomous ground transportation committed to a safer and more efficient future for all. The company has developed an artificial intelligence (AI) powered technology stack purpose-built for commercial trucking and the public sector. The company delivers freight daily for its customers across the southern United States using its autonomous technology. In 2024, Kodiak became the first known company to publicly announce delivering a driverless semi-truck to a customer. Kodiak is also leveraging its commercial self-driving software to develop, test and deploy autonomous capabilities for the U.S. Department of Defense. We are looking for a Software Quality Triage Specialist to join our rapidly growing Software Quality team.

Requirements

• Has experience in a triage-specific software quality role in the AV industry
• Takes ownership and drives the team to deliver exceptional results
• Proven ability to get to the bottom of things
• Is a critical thinker with strong root cause analysis skills
• Has the ability to quickly learn and implement new concepts
• Is curious by nature, willing to investigate with diligence and understand the cause of unexpected events
• Is a great communicator, that has experience writing clear, concise, and detailed documentation

Responsibilities

• Learn to know the Kodiak Driver better than almost anyone else
• Study and assess performance results of our autonomous trucks
• Perform root cause analysis efficiently with high quality and minimal oversight
• Identify and categorize failure modes of our system, file bugs, and track them through to resolution
• Generate reports of overall performance to share with the team
• Collaborate with operations and engineering teams to improve workflows and processes
• Perform quality assurance on our labels to train and improve our algorithms

Benefits

• Competitive compensation package including equity and biannual bonuses
• Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Anthem, and Guardian (including a medical plan with infertility benefits)
• Flexible PTO and generous parental leave policies
• Our office is centrally located in Mountain View, CA
• Office perks: dog-friendly, free catered lunch, a fully stocked kitchen, and free EV charging
• Long Term Disability, Short Term Disability, Life Insurance
• Wellbeing Benefits - Headspace, One Medical, Gympass, Spring Health
• Fidelity 401(k)
• Commuter, FSA, Dependent Care FSA, HSA
• Various incentive programs (referral bonuses, patent bonuses, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Publishing Industries
• Number of Employees: 101-250 employees