Software Quality Triage Specialist

Kodiak•San Francisco, CA

5d•$125,000 - $140,000•Onsite

About The Position

Kodiak Robotics, Inc. was founded in 2018 and has become a leader in autonomous ground transportation committed to a safer and more efficient future for all. The company has developed an artificial intelligence (AI) powered technology stack purpose-built for commercial trucking and the public sector. The company delivers freight daily for its customers across the southern United States using its autonomous technology. In 2024, Kodiak became the first known company to publicly announce delivering a driverless semi-truck to a customer. Kodiak is also leveraging its commercial self-driving software to develop, test and deploy autonomous capabilities for the U.S. Department of Defense. We are looking for a Software Quality Triage Specialist to join our rapidly growing Software Quality team. In this role, you will: Learn to know the Kodiak Driver better than almost anyone else Study and assess performance results of our autonomous trucks Perform root cause analysis efficiently with high quality and minimal oversight Identify and categorize failure modes of our system, file bugs, and track them through to resolution Generate reports of overall performance to share with the team Collaborate with operations and engineering teams to improve workflows and processes Perform quality assurance on our labels to train and improve our algorithms

Requirements

Bachelor’s degree in Engineering, Computer Science, or a related technical field
3+ years of experience in triage and root cause analysis within the robotics or autonomous vehicle industry
Hands-on experience analyzing vehicle logs across perception, planning, and system-level behaviors
Solid understanding of AV sensors (e.g., cameras, lidar, radar) and how sensor performance impacts perception and planning
Demonstrated experience using simulation as part of the triage process to evaluate safety-related behaviors
Proven ability to investigate complex issues and drive them to root cause
Critical thinker with strong analytical and root cause analysis skills
Ability to quickly learn, adapt, and apply new concepts, tools, and workflows
Naturally curious, with the diligence to investigate unexpected behaviors and understand why they occur
Strong communication skills, including experience writing clear, concise, and thorough technical documentation
Passion for autonomous technology and for improving safety and efficiency through triage and simulation

Responsibilities

Learn to know the Kodiak Driver better than almost anyone else
Study and assess performance results of our autonomous trucks
Perform root cause analysis efficiently with high quality and minimal oversight
Identify and categorize failure modes of our system, file bugs, and track them through to resolution
Generate reports of overall performance to share with the team
Collaborate with operations and engineering teams to improve workflows and processes
Perform quality assurance on our labels to train and improve our algorithms

Benefits

Competitive compensation package including equity and annual bonuses
Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Cigna, and MetLife (including a medical plan with infertility benefits)
MetLife Legal Services, Identity & Fraud Protection, Hospital Indemnity Insurance, Accident Insurance, & Critical Illness Insurance
Flexible PTO, 10 paid holidays, and generous parental leave policies
Our office is centrally located in Mountain View, CA
Office perks: dog-friendly, free catered lunch, a fully stocked kitchen, and free EV charging
Long Term Disability, Short Term Disability, Life Insurance
Wellbeing Benefits - Headspace through Cigna, Calm through Kaiser, One Medical, Gympass, Spring Health through Cigna, Rula (mental health navigation)
Fidelity 401(k)
Commuter, FSA, Dependent Care FSA, HSA
Various incentive programs (referral bonuses, patent bonuses, etc.)