Software Quality Engineer – Payment Solutions

EloTouch•Milpitas, CA

19h•$86,800 - $119,300•Hybrid

About The Position

We know touch - it's our only business. In fact, we invented the touchscreen over 50 years ago and haven't stopped since. Every 21 seconds, a new Elo touch screen is installed somewhere in the world. We obsess over details to exceed the highest quality standards. We don’t just sell things. We offer solutions to tomorrow’s challenges. Job Purpose & Responsibilities: As a Software Quality Engineer – Payment Solutions, you will take ownership of the functionality, reliability, and quality of Elo's payment software systems. You will play a vital role in both manual and automated testing processes while supporting our growing need for L3 testing, automation, and certification acceleration. This role will work closely with cross-functional teams, including developers, QA, and product owners both onshore and offshore.

Requirements

Bachelor’s degree in engineering from an accredited institution
Minimum 4+ years of software QA experience.
Hands-on experience in payment card industry and related domain testing.
Experience in L3 certification processes and payment app testing.

Nice To Haves

Familiarity with Testing Robots or similar tools used in payment certification testing.
Scripting knowledge in Python, Perl, or equivalent for automation development.
Strong knowledge of QA methodologies, SDLC, and Agile frameworks.
Ability to diagnose, troubleshoot, and communicate application defects effectively.
Experience with SaaS platforms and web-based application environments.
Excellent problem-solving, risk analysis, and technical writing skills.
Proactive mindset and comfort working in a dynamic Scrum team setting.
Strong documentation capabilities necessary for documenting processes and procedures

Responsibilities

Own quality control procedures for Elo’s payment software solutions, including new feature validation and regression.
Lead and execute L3 Certification Testing, increasing our capacity to handle concurrent L3 projects which will help accelerate certifications.
Work as a Pay App QA Engineer, collaborating with engineering and product teams on app changes needed for processor or customer requirements (e.g., P2PE, SSF).
Develop and maintain automated test scripts to increase test efficiency and coverage.
Utilize tools such as Testing Robots to improve the speed and reliability of L3 testing.
Ensure test coverage across a wide range of scenarios, including processor-specific and compliance-driven use cases.
Document and track defects, working with developers on resolution and verification.
Communicate clearly across product, engineering, and QA teams regarding test progress, risks, and issues.
Continuously improve QA processes and promote best practices in automation, documentation, and Agile execution.
Work closely with onshore and offshore development and quality engineering teams to define and create test plans, test strategies, test cases, and scripts, and manage defects.
Other reasonable directives, responsibilities and activities may change or be assigned at any time with or without notice.