Software Quality Automation Engineer - Apple Services Engineering

Apple•Seattle, WA

About The Position

We are seeking a talented Software QA Automation Engineer to join our Apple Services Engineering QA Team. Our team is responsible for App Store Connect, an integral part of the app ecosystem that includes a Web App, Mobile App, and Public API. In this role, you will focus on automating features and conducting functional testing for client/server flows and associated tools/services, always with a strong emphasis on maintaining high quality. App Store Connect serves a fast-growing global marketplace with customers in over 155 countries, offering music, movies, TV shows, books, and, of course, apps. Come join our innovative team! DESCRIPTION In this role, you will be responsible for conducting functional testing and automating client/server applications. Your expertise in testing client-server interactions and analyzing system and application-level logs will be crucial. This position calls for a proactive individual who can work independently on projects while also collaborating effectively with cross-functional and engineering teams to diagnose and replicate issues. The ideal candidate will be dynamic, capable of efficiently testing and assessing a high volume of daily changes. Strong bug reporting skills and clear communication with developers are essential. You will take charge of planning, designing, maintaining, and executing test cases with minimal supervision. Additionally, you will be responsible for automating client-side applications and ensuring their continued functionality as new features are introduced. You will take ownership of assigned components, ensuring high-quality delivery, and collaborate closely with various product owners. You will manage multiple tasks simultaneously, leveraging exceptional prioritization skills and adeptness at communicating progress and risks systematically. Attention to detail and effective time management are key traits for success in this role.

Requirements

5+ years of strong QA experience, with a proven track record in defect detection and reporting.
3+ years of strong QA Automation and Testing experience with client-side applications.
Proficiency in any programming language like Java, Python, and JavaScript, or with Unix/shell scripting.
Experience with some API testing tools and techniques (e.g., Postman, RestAssured).
Strong ability to design comprehensive test plans, test cases, and test strategies for complex features and systems.
Proficiency in various testing methodologies (e.g., functional, integration, regression, exploratory, usability).
Experience with data privacy, security, and accessibility testing principles.
Proven ability to collaborate and communicate effectively cross-functionally, proactively seeking information when needed.
Ability to understand and translate complex regulatory requirements into testable scenarios.
Ability to adapt flexibly to rapidly changing requirements.
Proficiency with defect tracking systems (e.g., Jira) and clear, concise bug reporting.
Ability to analyze and triage issues effectively.

Nice To Haves

Proficiency in client-server API and UI automation, leveraging tools such as Selenium, Playwright, Cypress (for web) and Appium, XCUITest, Espresso (for mobile), specifically on MacOS and iOS platforms.
Experience integrating automated tests into continuous integration/continuous deployment (CI/CD) pipelines.
Familiarity with performance testing tools such as JMeter or k6 is a plus.
Ability to work independently and take ownership of projects.
Outstanding communication skills for collaborating across many participating teams
Strong analytical skills with the ability to autonomously solve problems.

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