Software Quality Assurance Sr. Analyst

NTT DATA • San Francisco, CA

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About The Position

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Software Quality Assurance Sr. Analyst to join our team in San Francisco, California (US-CA), United States (US).
This role sits at the intersection of product understanding, test design, and technical analysis, working closely with developers and Software Development Engineers in Test (SDETs).

Requirements

• 3–5 years of experience in software quality assurance.
• Strong analytical and systems-thinking skills.
• Ability to craft test cases from specifications, not just from UI behavior.
• Comfortable reasoning about: Data flows State transitions Business rules Failure modes
• Confidence in debugging and issue analysis, including reading logs, inspecting responses, and isolating root causes.
• Clear communicator who can explain why something fails, not just that it fails.
• Experience working in Agile/Scrum teams.
• Comfortable working closely with: Developers Product managers SDETs
• Able to give structured input to automation efforts without needing to write automation themselves.
• Values quality as a shared responsibility, not a final gate.
• Test Management: TestRail
• Work Tracking: Azure Boards
• Testing Types: Functional, regression, exploratory, and integration testing

Nice To Haves

• API testing experience
• Basic understanding of test automation concepts (Playwright, API automation, CI pipelines)
• Experience with SaaS platforms, security products, or complex configuration-driven systems

Responsibilities

• Design, maintain, and execute clear, structured test cases based on product specifications, acceptance criteria, and technical designs.
• Translate product requirements and implementation logic into meaningful test coverage, including edge cases and negative scenarios.
• Actively analyze defects: Reproduce issues reliably Investigate root causes Provide actionable insights to developers
• Collaborate closely with SDETs by: Providing input on test scenarios and system behavior Explaining business logic and edge cases Helping shape automation coverage strategy
• Ensure test work is visible and traceable within the development lifecycle by linking test cases, execution results, and defects to requirements, development tasks, and releases.
• Participate in refinement, grooming, and release discussions to ensure quality is built in early.
• Maintain accurate and up-to-date test documentation and execution results in TestRail.
• Track defects, test tasks, and quality risks using Azure Boards.
• Validate complex workflows typical to a cybersecurity SaaS platform (scans, reports, configurations, permissions, user flows)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed