Software Quality Assurance Manager

LCP TRACKER INC-posted about 24 hours ago
$140,000 - $160,000/Yr
Full-time • Manager
Onsite • Orange, CA
101-250 employees
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As the Software Quality Assurance Manager at LCPtracker, you will play a pivotal role in leading and evolving our QA practices across manual, automated, and data validation testing. Reporting to the Director of Software Engineering, you will oversee a diverse team of QA Test Analysts and SDETs, ensuring high-quality delivery of our SaaS products through robust testing strategies, process improvements, and cross-functional collaboration.

  • Own and evolve the QA strategy across all engineering teams, ensuring alignment with product and engineering goals.
  • Provide leadership and guidance to QA Test Analysts and SDETs across onshore and offshore teams.
  • Standardize and improve QA processes, tools, and documentation across manual, automated, and data validation testing.
  • Collaborate with engineering leadership to ensure quality is prioritized in planning, development, and release cycles.
  • Support test planning, execution, and reporting for sprint and release activities.
  • Promote a culture of quality through coaching, training, and process improvement.
  • Partner with DevOps and engineering teams to integrate automated testing into CI/CD pipelines.
  • Track and report on quality metrics, defect trends, and test coverage.
  • Maintain a high level of confidentiality and use discretion when needed.
  • 5+ years of experience in software quality assurance, with at least 2 years in a leadership or management role.
  • Proven experience overseeing QA practices across multiple teams or departments.
  • Strong understanding of manual testing, test case development, and defect management.
  • Experience with SQL for data validation and backend testing.
  • Familiarity with API testing tools (e.g., Postman, GraphQL).
  • Hands-on experience with test automation frameworks (e.g., Playwright, Selenium) and programming languages (preferably C#).
  • Excellent communication and collaboration skills, especially in cross-functional and distributed team environments.
  • Experience in SaaS product development and Agile methodologies.
  • Exposure to offshore team management and cross-cultural collaboration.
  • Familiarity with compliance and security testing (e.g., FedRAMP).
  • Experience with Azure DevOps or similar tools for test management and CI/CD
  • Ability to thrive in a fast-paced, multi-tasking environment with shifting priorities and demanding deadlines.
  • Detail-oriented with excellent time management skills, capable of effectively prioritizing and organizing workload.
  • Experience working in Scrum teams with a deep understanding of Agile methodology.
  • Scrum certifications are a plus.
  • Paid Time Off
  • 10 Paid Holidays
  • Phantom Stock
  • 401k Plan with up to 4% company match
  • Medical Benefits (Health, Vision and Dental)
  • Life Insurance
  • LTD & STD
  • Employee discounts and perks program
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