Serves as primary resource for updating and maintaining system documentation including user manuals, quick help guidesand training videos using government provided editing software (Adobe Creative Cloud). Also works closely with theBusiness Analyst to test newly developed system functionality as it becomes available, by performing manual testing as wellas using automation tools such as Selenium. This role will assist the lead Business Analyst with generating UAT test plans tohelp facilitate end user testing prior to deploying new functionality to production. Other duties may include assisting withupdates to project artifacts that require annual updates as system configurations change, maintaining information/documentrepositories in the team's Confluence site, and tracking/updating the status of assigned tasks/projects in Jira. Interfaces withthe customer and provides verbal briefings on assigned tasks during daily scrum calls and other ad hoc calls as necessary.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees