Software QA Analyst Sr

Federal Reserve Bank of Philadelphia • Cleveland, OH

5d

About The Position

Under general direction, this role is responsible for solving complex problems using existing solutions from a new perspective. The role executes the department's quality assurance strategy by understanding system functionality, developing, and maintaining complex test cases to verify requirements compliance, and documenting defects with supporting evidence. Responsibilities include analyzing moderate to complex problems to determine root causes and conducting tests to duplicate issues for troubleshooting.

Requirements

• Associates degree and 7 years of related work experience OR Bachelor’s degree and 5 years of related work experience OR Master’s degree and 3 years of related work experience
• Work within an agile work environment utilizing Scrum or Kanban methodologies
• Understanding of Agile Testing Methodology
• Understands the agile concepts of user stories, velocity and story pointing
• General understanding of Software development
• Microsoft Office Suite (Azure, Excel, Outlook, PowerPoint, Word)
• Creating test cases for functional, regression and user acceptance testing
• Navigating through challenges with defect remediation and demonstrate effective escalation of high severity defects
• Strategic thinking/planning
• Teamwork/collaboration
• Written and verbal communication
• Active listening
• Problem-solving and analytical
• Project management
• Facilitating presentations/public speaking
• Providing a high level of customer service
• Performing routine tasks
• Strives to not only be a good team player but help others to be the same

Nice To Haves

• Knowledge of Programming and scripting language is a plus
• Ability to develop Automation tests a plus

Responsibilities

• Works autonomously with minimal guidance, making sound decisions without needing instructions for routine work. Receives only general directions for new activities or special assignments. References established precedents and procedures but exercises independent judgment. Plans, schedules, and arranges activities to accomplish objectives with work reviewed primarily for completeness.
• Prepares and executes manual test cases based on system requirements to ensure product quality and requirements compliance.
• May develop and perform automation scripts and analyze results to determine completion states, collaborating with testers, developers, product owners, and technical technicians.
• Plans, develops, and maintains test plans, test cases, and data to ensure alignment with business requirements.
• Identifies and prioritizes testing and system behavior issues. Participates in root cause analysis and recommends solutions, collaborating with developers and technical support to isolate defect sources.
• Analyzes test cases to determine efficient and appropriate implementation of automated testing tools.

Benefits

• The Cleveland Fed offers benefits to support overall health and financial security.
• Learn more about our benefits here: https://www.clevelandfed.org/careers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees