Software Product Manager
About The Position
We're looking for a Software Product Manager to lead the development and global rollout of our MyMedGas (MMG) web application-an industry-leading platform that helps customers and field service teams manage assets, track service, and gain powerful insights. You will be part of the Divisional Operations team and report to the Software and Embedded Development Manager. Location: Rock Hill, SC (Hybrid) If you're creative, technically savvy, and passionate about building software that makes a real impact, this role is for you. Here at BeaconMedaes, we play a vital role in helping healthcare facilities sustain patients when they are at their mostvulnerable - and innovation is a huge part of our lifeblood. Our brand promise, "Life is in the Details," represents one of ourcore values, as patient lives literally depend on our work. And when new employees join our team, we strive to ensure theyunderstand that medical gas is a life-safety system and a critical asset in healthcare facilities. One day, one of our moms, dads,grandparents, or children could be a patient - and we aim to ensure that every solution we provide is up to the standards thatwe would want for them. Further, we know that the longevity and success of BeaconMedaes would not be possible without our people - theBeaconMedaes family. We are supported by employees who are passionate about taking care of customers, and we know thatthis passion is the key to our prosperity
Requirements
- Degree in software, engineering, or equivalent experience.
- Experience in product management, roadmap creation, and project coordination.
- Understanding of software development lifecycle and ability to communicate with technical teams.
- Strong problem-solving skills and ability to translate business needs into technical solutions.
- Familiarity with field service operations and tools like MS Dynamics, iAuditor, or similar.
- Excellent communication skills and a collaborative mindset.
- Dynamic, positive, and great at building relationships.
- Innovative and passionate about creating customer value through technology.
- Agile, results-driven, and comfortable navigating complex challenges.
- Interested in digitalization and how it transforms service and aftermarket solutions.
Nice To Haves
- Experience with Power BI; SQL or programming knowledge is a plus.
Responsibilities
- Own the roadmap for MyMedGas and lead customer feedback sessions and planning meetings.
- Work with teams across marketing, service, and aftermarket to improve workflows and user experience.
- Turn ideas into features by translating business needs into clear requirements for developers.
- Ensure quality with strong testing strategies and best practices for secure, reliable software.
- Create training plans and materials to help teams adopt new features globally.
- Build dashboards and reports in Power BI to support decision-making.
- Manage releases and deployment processes, introducing DevSecOps best practices.
- Stay compliant with data privacy, cybersecurity, and software lifecycle standards.
Benefits
- Excellent compensation package, including a flexible benefits plan, and 401 (k) retirement plan
- Health insurance/ Dental insurance/ Vision insurance
- Paid time off
- Life & Disability insurance plans
- Various wellness programs
- Voluntary benefit programs available including pet insurance, legal plans, identity protection, etc.
- We offer education assistance after 1 year of employment
- Opportunities for professional development
- We provide a collaborative, inclusive, and flexible work environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Nursing and Residential Care Facilities
Number of Employees
5,001-10,000 employees
