Software Platform Technical Program Manager

RADAR•San Diego, CA

2d•$130,000 - $190,000•Hybrid

About The Position

We are seeking an early-mid career Software Platform/Operations Technical Program Manager to lead the development, delivery, and ongoing operations of fleetwide RFID solutions to retailers worldwide. The ideal candidate will combine technical expertise in software development and test, with strong program management skills to drive successful product development and launch.

Requirements

Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, Data Science, or related technical field
3+ years of experience in software/infra program management
1+ years of experience as a software engineer, data scientist, or related field
Demonstrated expertise in managing the complete software product development cycle
Proficient with project management tools including Smartsheet, Jira, Confluence, and methodologies including Agile (SAFe), Waterfall, Scrum, etc.
Experience with test plan development and execution for various levels of SW validation
Solid understanding of software development “V” process
Excellent communication, leadership, and interpersonal skills
Problem-solving mindset with the ability to navigate technical and organizational challenges in a start-up environment
Ability to work on-site or hybrid in Seattle, WA (preferred), Sunnyvale, CA, or San Diego, CA

Nice To Haves

Familiarity with RFID and wireless technology
Familiarity with retailer supply chain and inventory management
Experience with Cloud and backend services
Experience with mobile applications development
Knowledge of regulatory compliance requirements
Understanding of firmware development and hardware/software integration
Familiarity with requirements tracking software
Project management training/certification

Responsibilities

Lead software development and feature implementation through the entire SWDL, including requirements management, architectural design, proof of concept/proof of experience, engineering pilots, unit testing, scale validation, fleet deployment, and sustaining engineering
Provide clarity and develop execution plans for large, complex projects and initiatives
Create and maintain comprehensive project plans, schedules, and risk management at both the high level 10k foot view, as well as detailed microscopic view for critical activities where needed
Drive software releases through rigorous testing and validation activities from unit level to E2E system level to ensure KPIs are met with clear exit criteria in a ring based deployment model
Facilitate effective communication among various SW teams and other cross-functional core teams, including Data Science, Systems Engineering, Customer Experience, Deployment Operations, and HW/FW
Identify and mitigate technical and program issues and risks through proactive strategic planning, prioritization, and collaboration
Support key customer relationships and expectations management in collaboration with Customer Experience and Product Management/Operations teams
Present regular status updates to executive stakeholders and cross-functional leaders