Software Implementation Consultant

Trimble Inc.

67d • $87,500 - $116,000

About The Position

The Software Consultant is a dynamic and adaptable professional who acts as a trusted advisor, guiding customers through the software implementation process. This role serves as the key liaison between Trimble and its customers, ensuring their success and satisfaction. Successful Software Consultants are passionate about exceeding customer expectations and excel at building strong relationships with both internal teams and clients. They maintain advanced functional knowledge and product expertise, utilize modern tools, including AI, on a daily basis, and consistently deliver projects on time. Additionally, they achieve their utilization targets for billable hours. This position reports to the Manager of Professional Services.

Requirements

• Bachelor’s degree in business/accounting, training or technology and 2+ years software consulting experience.
• Subject matter expertise in two or more of the following areas: Consulting principles and practices, Accounting principles and practices, Construction project management principles and practices.
• High level of customer support experience.
• Excellent process planning, time management, communication, decision-making, presentation, organization, and interpersonal skills.
• Accomplished client-management skills, relationship-building skills, requirements gathering experience, and negotiating skills.

Responsibilities

• Works on multiple software consulting projects as assigned, focusing on the analysis of the customer’s business goals, objectives and needs to achieve customer adoption of the Trimble ConstructionOne product suite.
• Analyzes customers' business requirements and objectives; develops a software design to meet customers' business needs.
• Provides consulting services related to use of software applications such as business process review, planning sessions, setup, testing, readiness assessment, data import, custom report needs, and documentation.
• Provides some software application training services.
• Ability to quickly develop and maintain a high level of knowledge of divisional software products and remain expert on current product knowledge both from an internal and from a user perspective.
• Strong initiative, customer-service orientation and commitment to ensuring timely, quality solutions to customer issues.
• Effectively develops and uses a systematic approach to analyze and solve problems.
• Acts proactively to anticipate risks and seeks to mitigate them before they occur.
• Visualizes the big picture and effectively identifies key issues and designs harmonious and effective solutions.
• Well-organized, self-directed team player.
• Remains open to others’ ideas, and exhibits willingness to try new things.
• Demonstrates excellent written and verbal communication skills.
• Listens effectively, transmits information accurately and understandably, and actively seeks feedback.
• Effectively presents and explains information to various group sizes and levels of knowledge.
• Ability to deliver effective training sessions, ensuring clear communication and engaging presentation of complex information.

Benefits

• Medical
• Dental
• Vision
• Life
• Disability
• Time off plans
• Retirement plans
• Paid Parental Leave
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees