About The Position

Avature offers highly customizable software solutions to its customers, supporting a variety of HR programs for recruiting and retention of employees and contingent workers. We bring consumer-level internet technology to corporate users, allowing them to run their operations with agility. We cater to many different industries, and our solutions are often uniquely tailored to help our customers thrive, which is why the implementation process is key, and that's where you come in. If you are passionate about taking on new challenges while working alongside a team committed to innovation and making an impact on the way enterprise companies attract and retain talent, this is the perfect opportunity for you.

Requirements

  • Possess an active TS/SCI clearance with Lifestyle Polygraph (Full Scope Poly).
  • Permanent residency in the United States.
  • Able to do on-site work in the Chantilly, VA region.
  • Experience in managing software implementation projects of varying complexity, preferably related to SaaS or HR software.
  • Previous experience configuring and supporting SaaS systems as a business systems analyst or system administrator.
  • Experience working with US government or federal customers is a plus.

Responsibilities

  • Take a leading role in the customer-facing implementation of strategic HR projects for large multinational companies.
  • Analyze and understand business needs to contribute to the development of Avature's commercial strategy.
  • Gain a deep understanding of our product and participate in its development by providing feedback to our product design area for the enhancement of our knowledge base of best practice designs.
  • Guarantee top quality implementations and adherence to project standards by reviewing and providing feedback on the work of implementation associates.
  • Assist in leading the implementation of Avature software primarily for government projects.
  • Provide support in outlining tasks, deliverables, and dependencies, managing timelines, identifying and mitigating risks, and coordinating efforts with internal and external parties on the project.
  • Gain insight into customer requirements and business needs and work with commercial services teams to manage scope and project costs.
  • Conduct on-site or virtual workshops with customers to validate requirements and gain consensus around project scope and plan.
  • Design solutions for our customers in the Avature platform, identifying the different elements that will support their business process and how those elements will interact.
  • Demonstrate the designed solution, gather feedback, and assist customers with user acceptance testing.
  • Implement and customize Avature solutions based on customers' business requirements and processes through user interface, including modelling objects, customizing core elements, and creating workflows.
  • Engage with multiple technical services teams to provide refined requirements and feedback related to data migration, integrations, data analytics, engineering, cloud services, and web portal design, among other.
  • Channel customer requests to internal teams for modifications, issues, feature requests, or resolution of possible bugs.

Benefits

  • A fast-paced, energetic, and engaging environment.
  • Competitive salary, with one review a year.
  • Three weeks vacations.
  • Four days a year to attend events related to professional development.
  • High deductible health plan (medical, vision and dental plan; life and AD&D insurance; disability insurance).
  • Employer-funded health reimbursement arrangement (HRA) account.
  • 401K - we'll be adding $0.50 on the $1.00 on the first 3% of employee contributions.
  • Unlimited sick days.
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