Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. The Scrum Master (SM) has the responsibility to serve as a key member of the IT Scrum team(s) for Agile trains / projects. You will need to be a self-starter, self-aware, organized, passionate and committed to leading the transformation working directly with developers, analysts, testers, product owners, business users and other technology areas to ensure rapid product delivery. Provide leadership and guidance to squads. Assess vulnerabilities and recommend remediation/mitigation disposition and estimate effort and dependencies for current backlog. Assess and lead the team’s organization and coach to higher levels of maturity, including team dynamics, at a pace hat is sustainable & comfortable. Facilitate and schedule all Scrum ceremonies and follows up on action items. Monitor team backlog daily and ensure it accurately reflects the current state, including burn-down chart and status, at the release and sprint levels. Facilitate impediment resolution in a timely, cost effective manner; stay attuned to team needs and remove impediments before they form. Support and partner with the Product Owner and Scrum team(s) in the definition, refinement, and grooming of user stories as well as release planning. Assist with internal and external communication to improving visibility of information. Provide support to the team using a servant leadership style whenever possible, and lead by example. Lead the execution of the Product Release Schedule. Define & maintain Sprint velocity & capacity, track the sprint health and establish a stable velocity. Uses retrospective techniques to coach the team on continuous improvements and self-accountability. Participate in the Agile Community whenever possible to keep abreast with Agile Scrum standard methodologies and new trends. Assist in the transformation of combining remote locations into cohesive teams, when necessary. Contribute in development and testing activities as needed.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees