Software Engineering Senior Quality Analyst

Truist Bank • Richmond, VA

5d • Onsite

About The Position

Are you passionate about delivering high-quality software? Join our team as a Software Engineering Senior Quality Analyst, where you’ll play a critical role in ensuring excellence across our systems. In this role, you will design and execute comprehensive test scenarios and cases, analyze results, and provide clear reporting on defects and overall performance. Leveraging industry-leading tools and proven processes, you’ll help guarantee software quality at every stage. This is your opportunity to bring expert-level leadership to robust test planning and execution, driving projects to success and making a real impact.

Requirements

• Bachelor's degree in Computer Science or related field, or equivalent education and related training
• Fifteen years of experience in testing and quality assurance processes, including three years’ experience leading testing initiatives
• Expert knowledge of test management tools, such as HP Application Lifecycle Management or Quality Center
• Good verbal and written communication skills
• Ability to work independently or as a member of a team
• Thorough understanding of business, functional and technical aspects for applications assigned portfolio
• Thorough understanding of application landscape (e.g. application architecture, physical and logical deployment, interfaces, dependencies) for applications in assigned portfolio.

Nice To Haves

• International Software Testing Qualifications Board (ISTQB) Foundations Certification
• American Society for Quality Certified Quality Improvement Associate
• Six Sigma/Lean Six Sigma

Responsibilities

• Oversee and guide testing teams in requirement and design reviews.
• Oversee and guide the creation and execution of test scenarios and test cases.
• Manage the tracking and monitoring of defects.
• Report testing status via test summary and defect reporting.
• Support a large portfolio of applications that will support a specific line of business, channel or other business functions.
• Serve as Subject matter expert (SME) for application software quality.
• Manage and lead cross-functional collaboration with other LOB’s and other Tech partners to ensure software quality.
• Participate in testing, implementation, maintenance, and escalated support of Truist's most complex solutions.
• Some development includes but is not limited to customized coding, software integration, analysis, configuring solutions, or use tools pertinent to the area, project, or system to configure or generate a solution.
• Automation Strategy & Implementation Design, develop, and maintain robust automated test frameworks for functional, regression, and performance testing.
• Identify opportunities to replace manual testing with automation to improve efficiency and coverage.
• Integrate automated tests into CI/CD pipelines to ensure continuous quality validation.
• End-to-End Testing Leadership Lead planning and execution of end-to-end testing across multiple systems and platforms.
• Collaborate with cross-functional teams to validate complex workflows and ensure seamless integration between applications.
• Define test data strategies and environments required for comprehensive system-level testing.
• Quality Governance & Standards Establish and enforce best practices for test automation, coding standards, and documentation.
• Drive adoption of modern QA tools and frameworks (e.g., Selenium, Cypress, Playwright, API testing tools).
• Monitor and report on test coverage, defect trends, and automation ROI to stakeholders.
• Team Leadership & Mentorship Mentor junior QA engineers on automation techniques, scripting, and test design.
• Coordinate testing activities across scrum teams, ensuring timely delivery of quality outcomes.
• Act as a point of escalation for complex testing challenges and provide guidance on resolution.
• Performance & Scalability Testing Develop automated performance and load testing scripts to validate system scalability, when necessary.
• Analyze results and work with engineering teams to optimize application performance.
• Risk-Based Testing & Compliance Implement risk-based testing approaches to prioritize critical business workflows.
• Ensure testing processes comply with regulatory and security standards relevant to the organization.
• Continuous Improvement Evaluate emerging QA tools and technologies to enhance automation capabilities.
• Drive initiatives for process optimization and improved test efficiency.

Benefits

• All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
• Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
• Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
• Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees