Software Engineering Senior Manager

Ford Motor • Dearborn, MI

75d • Hybrid

About The Position

Ford Motor Company's Ford | Lincoln Service Reservation+ is transforming the automotive service experience for Ford and Lincoln customers and dealers. We're building innovative digital products and services that streamline appointments, enhance remote services, and create a seamless, customer-centric journey. We partner closely with Ford and Lincoln dealerships and various Dealer Management System (DMS) / Service Lane Tool providers. Our team is passionate about using a lean, human-centered approach to solve complex problems. As a Software Engineering Senior Manager at Ford Motor Company, you will play a key role in transforming the Ford | Lincoln Service Reservation+ platform, enhancing the automotive service experience through cutting-edge digital products. Located in Dearborn, MI (hybrid), this position involves leading and developing engineering talent, executing a critical technical modernization plan from COTS to a modern tech stack, and establishing best practices for software delivery. You will ensure architectural integrity, drive innovation, and foster collaboration to deliver seamless, high-performance solutions.

Responsibilities

• Build and mentor high-performing engineering teams (3-5), fostering a culture of innovation and collaboration.
• Lead tech modernization to transition from COTS to modern technology stack.
• Partner with External SaaS providers, product management, and design teams to deliver exceptional customer experiences.
• Establish and promote best practices in software engineering, including Agile methodologies.
• Recruit, onboard, and develop talented software engineers and engineering leaders.
• Provide technical guidance and feedback on product designs and architectures, ensuring scalability, security, and performance.
• Drive improvements in the engineering delivery pipeline, reducing cycle time and enhancing quality.
• Craft and execute technical modernization plan to migrate to a modern tech stack without impacting business objective.
• Identify and resolve major technical roadblocks and risks, ensuring successful product delivery.
• Foster collaboration and knowledge sharing across multiple product teams.
• Partner with product leadership to establish and track key results aligned with business objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Transportation Equipment Manufacturing
• Number of Employees: 5,001-10,000 employees