Software Engineering Program Management, Lead

Block

11d

About The Position

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. As the Lead of the Software Engineering Program Management (EPM) team for Block Hardware, you will manage a team of highly skilled Software EPMs responsible for driving complex, cross-functional programs across payment hardware products as well as our growing portfolio of Bitcoin hardware products. This role requires a strong technical background in consumer electronics, software/firmware systems, hardware–software integration, and an appreciation for the unique challenges and opportunities presented by both payment and Bitcoin-focused devices. In this role, you will shape strategy for the Software EPM discipline, scale systems and processes across the organization, and ensure the successful delivery of multiple hardware programs simultaneously. You will build clarity across engineering and product teams, enable informed risk‑taking, and cultivate a high‑trust environment where teams do their best work. The Software EPM role focuses on system integration rather than application‑level software development. Your impact will come through orchestrating complex technical efforts, strengthening organizational execution, and developing the EPM team into a high‑performing and strategically aligned function.

Requirements

BS degree in Computer Science or a related technical field; MS preferred.
10+ years of industry experience in software, firmware, or hardware‑software integrated systems.
10+ years of project/program management experience, including cross‑functional technical programs.
3+ years leading or managing technical program managers or equivalent technical teams.
Strong technical background in software/firmware systems, embedded platforms, or consumer electronics.
Experience with system‑level integration, validation processes, and manufacturing test interfaces.
Excellent written and verbal communication skills with the ability to influence across engineering and product organizations.
Demonstrated ability to define strategy, manage ambiguity, and lead teams through complex technical environments.
Ability to travel internationally for engineering builds, vendor engagements, and program milestones.

Responsibilities

Lead and develop a team of 6~8 highly skilled and technical Software Engineering Program Managers.
Define strategy and best practices for software program execution across the Block Hardware portfolio.
Drive the delivery of complex hardware programs from concept through launch, including system integration, validation, and certification.
Establish scalable operating mechanisms, tools, and communication standards that improve long‑term organizational efficiency.
Foster a culture of clarity, accountability, and inclusive decision‑making across engineering, product, manufacturing, and operations.
Partner closely with leadership across Hardware Engineering, Software Engineering, Product, Operations, Quality, Infrastructure, and Manufacturing to align priorities and streamline execution.
Develop and grow team members through coaching, targeted development plans, and opportunities that expand scope and technical ownership.
Identify and mitigate systemic risks early, ensuring cross‑functional partners maintain alignment on goals, timelines, and trade-offs.
Build strong relationships both internally and externally.
Uphold and scale organizational norms around transparency, documentation, operational rigor, and continuous improvement.
Model excellence in communication, technical depth, and leadership behaviors consistent with Block's manager expectations.