Software Engineering Manager

Passport Labs, Inc. • Charlotte, NC

136d

About The Position

As the Software Engineering Manager of Payments, you will own the end-to-end execution and delivery of software solutions. This role is a critical leadership position: you will guide technical direction, ensure projects meet both functional and non-functional requirements, and drive execution in close partnership with product, engineering leadership, and external partners. You’ll lead a distributed team of engineers (onshore and offshore), balancing strategic vision with hands-on contribution. About 25–50% of your time will be spent doing hands-on coding and directly contributing to the solutions being built.

Requirements

• Proven success leading engineering teams in an agile environment.
• Strong background designing, building, and maintaining web applications in distributed architectures.
• Experience with cloud-native development, particularly AWS.
• Technical expertise with modern web technologies (e.g., JavaScript/Node.js, React, microservices, LAMP).
• Experience with system integrations and Enterprise Integration Patterns.
• Strong understanding of relational and non-relational databases, SQL, and performance optimization.
• Ability to document and communicate solution architecture (sequence diagrams, data flows, etc.).
• Experience with performance testing and capacity planning.
• Bachelor's Degree in Computer Science or related field required, the company is willing to accept experience or a combination of education and experience in lieu of a degree.

Responsibilities

• Oversee end-to-end delivery of software in an agile environment.
• Collaborate with product partners, internal engineering teams, vendors, and other key stakeholders to define requirements and break down work for the team.
• Provide accurate estimates for features, stories, and tasks.
• Respond to and resolve production-related issues.
• Architect systems for high availability, low latency, and fault tolerance to support large-scale transaction flows.
• Lead integrations with payment processors, gateways, and financial institutions, ensuring secure and reliable data exchange.
• Align solutions with product strategy to ensure scalability and future readiness.
• Guide technical design, architecture discussions, and reviews.
• Uphold engineering standards for code quality, security, compliance, and cost effectiveness.
• Ensure proper SDLC process is followed with emphasis on repeatable automated testing and strong CI/CD concepts.
• Build proofs of concept to validate technical recommendations.
• Mentor and coach engineers on technical approaches, estimation, and best practices.
• Support career development, guide OKR definition, and foster growth.
• Promote a culture of collaboration, quality, and continuous improvement.
• Contribute as an engineer, spending ~25–50% of time coding.
• Perform design and code reviews.
• Help maintain a highly distributed microservices architecture.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees