Software Engineering Manager

Transcard Payments • Nashville, TN

15d • Remote

About The Position

Chattanooga-based Transcard makes frictionless payments a reality with comprehensive global payment solutions designed for banks, fintechs, and businesses of any size and in any industry. Transcard delivers solutions for business-to-business (B2B) payments, consumer-to-business (C2B) payments, business-to-business-to-consumer (B2B2C) payments, account-to-account automation, and Banking as a Service (BaaS). Our solutions combine unmatched multi-rail capabilities, embedded workflows, best-in-class integration, effortless reconciliation, and bank-grade security. We are seeking a Software Engineering Manager to join our mixed local and remote team. You will lead a team of software engineers in a highly collaborative engineering environment. The ability to collaborate with other Transcard teams to help achieve company goals, while keeping our clients satisfied and engaged with our products and services long-term, is a key component of this position. We are looking for passionate and energetic leaders who can manage our development efforts while delivering high quality products. In conjunction with other IT leadership, the Software Engineering Manager will oversee the development of our current, as well as our next generation of products. As part of Transcard’s strategic roadmap, the Software Engineering Manager will work with development, infrastructure, business, and project management resources to oversee all development work in cloud native architecture.

Requirements

• 7+ years of professional development experience using .Net technologies.
• Previous experience leading a team of software engineers.
• Expert-level proficiency in the following languages and tools: .Net, C#, SQL Server.
• Solid and deep understanding of the following languages and tools: .Net, Azure DevOps, Microsoft Azure.
• Extensive experience in designing enterprise high volume transactions deployed to a Cloud environment (Azure / AWS / Cloud).
• We are a distributed team; as such, the ability to make yourself clearly understood both in writing and verbally is critical.

Nice To Haves

• Prior experience in the financial services industry.
• Experience in a high-performance SaaS (Software as a Service) application environment.
• REST API experience.
• SANS or other formal security training.
• Direct experience using Microsoft Azure.
• Experience building data integration solutions.

Responsibilities

• Lead and manage a team of software engineers in a high-volume, secure application environment, ensuring consistent delivery and performance.
• Thrive in a fast-paced, agile environment, bringing a passion for software engineering and continuous improvement.
• Prioritize mentorship, coaching, and team development, maintaining a leadership style that encourages autonomy over micromanagement.
• Balance strategic roadmap execution with team-driven initiatives by actively collaborating with stakeholders, product teams, and project managers.
• Communicate effectively with both technical and non-technical stakeholders, including non-IT staff and customers, ensuring alignment and clarity.
• Onboard new engineers quickly and foster an environment where all team members are productive and empowered to grow.
• Guide the team in leveraging Azure cloud-native technologies, while being proficient in C# and SQL Server development and architecture.
• Demonstrate hands-on leadership by actively participating in coding, architecture discussions, and the development of key components.
• Take an active interest in learning how Transcard systems function and interact.
• Follow our Software Development Lifecycle.
• Assist in defining application development project plans, including scoping, scheduling, and implementation.
• Assist software engineers, the IT Operations team, and business teams in resolving problems with application systems.
• Communicate with vendor software support personnel to resolve issues encountered with vendor software.
• Architect systems and frameworks, recommending suggested solutions by collaborating with engineering stakeholders.
• Promote a transparent and proactive environment while advocating for truthfulness in both technical decisions and process adherence.
• Self-motivated, with a proven ability to inspire, motivate, and mentor engineers at different career stages.
• On-call availability on a rotating schedule with other IT personnel.
• Overtime hours may be required to meet project deadlines or to assist in the resolution of production issues but are not the norm.
• Preferably located in the Central or Eastern time zone, with occasional travel to Chattanooga as needed.

Benefits

• Transcard offers benefits starting the first of the month following the month of hire (Medical, Dental, & Vision, 401(k) Match!, Paid Time Off, Life-Disability Insurance, and more)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager