Software Engineering Manager – Customer Applications

SquareTrade•Brisbane, CA

3h•Hybrid

About The Position

The Software Managing Engineer puts the system user at the center of everything they do; ensuring that users receive the most value out of the products being developed. The Software Managing Engineer is a hands-on leadership role, committing to pair-programming and test-driven development. They own and manage running their application in production and is accountable for the success of their digital products through achieving key performance and customer indicators. The Software Managing Engineer selects, leads, counsels, motivates, sets expectations and evaluates small to medium teams. Additionally, they advise direct reports on administrative policies and procedures, risks, issues, problem resolution, and priorities. This person assists in defining, implementing and prioritizing IT policies, procedures, and best practices. The Software Managing Engineer influences team and business results.

Requirements

Bachelor's Degree in Computer Science or related field
8 or more years of engineering experience
2 or more years of management experience with full time software engineers
Strong proficiency in Python, Java, Spring Boot, Kafka and microservices framework
A good understanding of web technologies, such as Angular, SSO, Auth0, event tracking and monitoring tools
Experience with relational databases, such as PosgreSQL
Comfortable working in a pair-programming (XP) environment
Hands-on experience with Test-Driven Development (TDD) and writing high-quality, testable code
Hands on experience coaching and mentoring software engineers

Nice To Haves

Exposure to Generative AI technologies and use cases
Familiarity with cloud and hybrid environments, including Azure, AWS, and on-prem systems
Knowledge of CI/CD pipelines and DevOps practices
Experience using GitHub for version control and collaboration
Experience in the warranty, insurance, fintech, or e-commerce domains

Responsibilities

Leads the effort of shaping the architecture and design of the product
Collaborates on strategy across product portfolios in partnership with product managers, other peers and key stakeholders
Leads and participates in daily site, cross-site, and product team standups
Leads and participates in retrospectives, demonstrating and encouraging each participant to provide feedback with empathy
Establishes continuous integration, continuous delivery, and continuous deployment pipelines and practices and advocates for a strong culture through personal behavior and coaching of all lab roles.
Leads and participates in knowledge sharing and contributes to the overall growth of the collective knowledge of the SquareTrade/Allstate engineering community
Serves as the anchor of the team and practices technical leadership; helping guide the team in choosing the right technology, solving technical problems, and resolving any technical conflicts within the team
Coaches the team and leads daily practices of using paired programming and test-driven development in writing software and building products
Acts as a player coach in leading by example in day to day execution of the build out of technical product capabilities
Leads and participates in inceptions and iteration planning meetings, infusing backlogs with technical input working in close partnership with the product manager

Benefits

Medical, dental and vision coverage with network optionality to support our dispersed workforce
HSAs and FSAs
Open access to mental health benefits including 1:1 therapy, coaching sessions and digital resources
$75 monthly allowance to support self-care and well-being
Up to 4% company match into 401(k)
Supportive leave policies including paid parental, grieving and loss, and domestic violence protected leaves
Paid Time Off
Work flexibility
Talent shares
Tuition reimbursement
Learning opportunities
Hybrid work arrangements
$80 monthly internet connectivity stipend
Various corporate perks and discounts