Vivid Seats-posted 3 months ago
$160,000 - $195,000/Yr
Full-time • Manager
Hybrid • Chicago, IL
501-1,000 employees
Administrative and Support Services

Vivid Seats is looking for an experienced and innovative Software Engineering Manager for our B2C Engineering team who is passionate about building web applications and services. You will manage a full-stack team comprising of software and quality engineers, that has ownership of our customer-facing website and supporting backend services. At Vivid Seats, you will have the opportunity to rapidly change the face of the ticket marketplace industry. You will be building out solutions that enable a world class user experience across the Vivid Seats platform. In addition to bringing Engineering best practices, you will develop a collaborative, cross-disciplinary and high-performing team while overseeing and improving organizational design, structure, priorities, management processes and reporting information systems. You will be responsible for hiring and promoting talent, while building productive, value-added partnerships with stakeholders. You will also be integral in building an engaged Vivid Seats corporate culture. "How" results are achieved will be as important as "what" is achieved.

  • Proactively understand business goals & proposed product milestones and apply a curious & critical lens to uncovering technical risks & opportunities.
  • Partner with business stakeholders, product owners, design and data teams in a high velocity software engineering environment to define and bring new capabilities to market.
  • Identify and deliver upon opportunities to evolve, scale, and optimize our Web Development Strategy.
  • Lead complex initiatives and act as the technical subject matter expert in software design, architecture, implementation, deployment, and support for all software development in a fast-paced Agile environment.
  • Provide meaningful input into design and architecture decisions that drive technical innovations.
  • Hire, develop, and retain a team of high performing engineers while participating in broader technology and product talent initiatives.
  • Lead a team to excellence in execution to deliver quality projects on-time.
  • Create alignment among teams and stakeholders while inspiring employees to achieve their best through effective leadership and communication practices.
  • A customer first attitude with proven technical experience working in software engineering, preferably with modern languages (like TypeScript and Java) and frameworks such as React, NextJS and Spring Boot.
  • Demonstrated technical leadership in a fast-paced Agile environment where you have led high performing teams, proposed designs, and collaboratively solved architectural challenges related to the growth and development of products.
  • Ability to diagnose technology related escalations from production systems and ensure timely deliveries.
  • A love of technology, passion for programming, and a strong curiosity to solve real problems with code at scale.
  • Experience setting clear performance and business outcome expectations with a team of direct reports.
  • Ability to drive work efforts and impact through the team; establishing and maintaining role, ownership and accountability definitions between direct reports and their counterparts.
  • Effective planning and collaboration skills to partner with Product Management and stakeholders on the Product and technology roadmaps.
  • A proven track record of delivering solutions to market.
  • Excellent communication and teamwork skills while demonstrating a sense of urgency & accountability.
  • Self-Starter with strong work ethic, growth mindset, and superior attention to detail.
  • Annual bonus incentives and equity for all employees
  • FLEX PTO
  • Mental health days
  • Medical, dental, and vision insurance
  • 401K matching
  • Monthly credits and discounts for attending live events
  • A variety of additional workplace perks
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