Software Engineering Manager - Topics Core Platform

Qualtrics • Seattle, WA

18h • Hybrid

About The Position

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Software Development Manager - Topics Core Platform
Why We Have This Role
We are on a mission to retire a legacy interface and replace it with a new Text Analytics platform, a modern, AI-native designer experience for our rule editing software. As the Engineering Manager for this team, you will lead a distributed team of high-caliber engineers across Provo and Seattle to bridge the gap between decades of existing functionality and the future of natural language rule-authoring. You’ll partner closely with UX, Product, and Backend teams to ensure that Discover’s core logic isn't just modernized, but fundamentally transformed through native AI integration.
How You’ll Find Success
Technical Depth: You aren't afraid to get into the weeds. You can hold your own in architecture discussions and understand the "how" behind the "what."
Decisive Leadership: You lead with clarity, running efficient Scrum processes and challenging developer estimates to ensure the team hits its milestones.
People-First Mentality: You find fulfillment in coaching and unblocking direct reports, fostering a high-functioning environment for your engineers.
Strategic: You ensure no existing functionality is lost.
Collaborative Influence: You build seamless bridges between UX designers, product managers, and backend services to keep the Qualtrics Text Analytics vision unified.
How You’ll Grow
AI Integration at Scale: Gain hands-on experience leading the implementation of NLP and AI-driven features in a production enterprise environment.
Change Management Mastery: Lead a high-stakes modernization effort that involves shifting user behavior from manual syntax to natural language.
Multi-Site Leadership: Refine your ability to manage and culture-build across geographically distributed teams (Provo and Seattle).

Requirements

• 4-5 years of People Management experience: You have a proven track record of leading engineering teams through complex delivery cycles.
• 10+ years of software development experience.
• Technical Fluency: You have a strong background in software development and can deeply understand the technical details of what your team is building.

Nice To Haves

• Preference for Experience with AI/NLP Integration: Ideally, you’ve worked on products that leverage Natural Language Processing or integrated AI natively into the user experience.

Responsibilities

• Modernize the Rule-Editing Experience: Deliver the next generation rules-based Text Analytics project by successfully transitioning the Qualtrics Text Analytics platform from a legacy stack to a modern, AI-infused architecture.
• Drive Team Velocity: Execute high-functioning Scrum ceremonies, removing bottlenecks and ensuring technical estimates are accurate and ambitious.
• Elevate Engineering Talent: Manage the career growth and performance of 6-7 engineers, balancing technical mentorship with effective people management.
• Ensure Feature Parity: Lead the team in a wholesale UX revamp that maintains 100% of existing functionality while adding natural language capabilities.
• Bridge Cross-Functional Gaps: Align with UX and Product stakeholders to translate a complex modernization vision into actionable technical roadmaps.

Benefits

• Modern Workspace: Beautiful offices in Seattle or Provo designed for collaboration and focus.
• Comprehensive Wellness: Premium health coverage and wellness programs to ensure our team stays healthy and balanced.
• Annual experience bonus: Qualtrics Experience Bonus is a program designed to provide experiences to our employees they might not otherwise have.
• Variable allowances for wellness, meals, transportation, and more.
• Cutting-Edge Tech: Access to the latest tools and hardware needed to build AI-infused enterprise software.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees