Software Engineering Manager, Senior

PNC Bank•Pittsburgh, PA

1d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineering Manager, Senior within PNC's Workforce Identity Engineering organization, you will be based in Pittsburgh, PA or Cleveland, OH. This position is not available in all geographic areas. The Privileged Access Engineering Manager leads a team responsible for delivering enterprise privileged access management (PAM) capabilities that protect critical systems while enabling secure administrative and application access. This role is accountable for building and shaping a high performing engineering team, setting technical direction within the PAM domain, and ensuring reliable, risk aligned delivery of privileged access services. While familiarity with CyberArk or PAM platforms is valuable, success in this role depends primarily on strong technical leadership, people management, and the ability to mature a growing engineering capability. The role involves managing a group of software engineers/managers across multiple product lines, overseeing talent management including recruiting, mentoring, and fostering a culture of learning with a focus on engineering craftsmanship. It also entails encouraging technological innovation, ensuring adoption of current trends, capabilities, and practices, and driving sound technology choices, innovative architecture, and solution design. The manager will identify issues, share best practices, and drive continuous improvement. PNC employees are expected to be Customer Focused and adept at Managing Risk, aligning with PNC's Enterprise Risk Management Framework.

Requirements

Proven experience leading and developing technical teams in complex enterprise environments.
Strong technical foundation enabling effective leadership of engineers working on security, identity, or other mission critical platforms.
Demonstrated ability to build or reshape teams, set direction, and improve delivery maturity.
Experience managing operationally critical systems, including balancing delivery, reliability, and risk.
Excellent communication and stakeholder management skills.
Roles at this level typically require a university / college degree.
Industry experience is typically 8+ years.
At least 5 years of prior management experience is typically required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors

Nice To Haves

Experience with Privileged Access Management concepts or platforms (e.g., CyberArk, PAM tooling).
Familiarity with identity, access management, or security control domains.
Experience operating in regulated or high risk environments.
Background in scaling or modernizing platform based engineering teams.
Application Development
Business Management
Customer Solutions
Design
Group Problem Solving
Pam for Securities
Process Improvements
Release Management
Software Solutions
User Experience (UX) Design

Responsibilities

Build, lead, and develop a PAM engineering team, including hiring, onboarding, coaching, and performance management.
Establish a strong team culture focused on accountability, operational excellence, and continuous improvement.
Develop engineers through mentoring, clear expectations, and growth opportunities aligned to both individual and organizational needs.
Create clarity of roles and responsibilities as the team scales or evolves.
Own delivery and operational health of privileged access services, ensuring reliability, scalability, and security of PAM platforms.
Guide technical direction within the Privileged Access domain, balancing near term delivery with longer term platform and capability improvements.
Partner with senior engineers to review designs, prioritize technical work, and address systemic risks or recurring issues.
Ensure appropriate operational coverage, incident readiness, and post incident learning.
Translate enterprise identity, security, and risk requirements into actionable engineering priorities for the team.
Partner closely with product, risk, audit, and technology stakeholders to align PAM capabilities with business and regulatory needs.
Communicate clearly and effectively with leadership on roadmap, risks, dependencies, and delivery progress.
Represent the Privileged Access engineering function in cross team planning and decision making forums.
Manage a group of software engineers/managers across multiple product lines.
Oversee the talent management of engineering talent, including recruiting, mentoring, and enabling a culture of learning with a focus on engineering craftsmanship.
Foster technological innovation, ensuring adoption of current trends, capabilities, and practices emerging in the market.
Encourage sound technology choices are made and drive innovative technology architecture and solution design.
Identify issues, share best practices, and drive continuous improvement.
Be Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Be Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match, pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service