Software Engineering Manager - Product Customer Data Platform

Constant Contact • Ontario, CA

6h • Hybrid

About The Position

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!
We have an opening for an experienced Software Engineering Manager to lead a team of dedicated software engineers on our Customer Data Platform (CDP) team. You and your team will deliver functionality that is critical to the rollout of many of Constant Contact’s biggest initiatives. You’ll work closely with your team’s Product Owner to ensure the successful planning and execution of projects. As a Software Engineering Manager, you will develop the people on your teams to help them achieve their career goals while also fostering a culture of innovation, collaboration, ownership, and accountability.
You’ll play a vital role in supporting the ingestion and processing of real-time streaming events, a crucial component in the creation of our Customer Data Platform product. Your contributions will directly impact real-time customer segmentation, enhance automated customer journeys, and greatly extend the insights and recommendations we give to our customers to help them be successful marketers of their small to medium businesses.

Requirements

• 8+ years of industry experience with 3+ years of proven track record leading successful software teams in a data-driven environment is required
• Experience working in tandem with other managers to drive execution and delivery of core functionality for SaaS products
• Experience with a broad mix of technologies including Java, Go, React, AWS, CI/CI, Automated Testing, MySQL
• SaaS experience and a track record of design and implementation for scaling large systems
• Experience with Agile methodologies including Scrum or Kanban

Nice To Haves

• Experience with real-time data streaming
• Experience with Apache Flink and Kubernetes

Responsibilities

• Manage complex technical projects and teams deeply rooted in data
• Drive the Agile principles and ensure a high-performing team
• Hire, mentor, and grow passionate individuals who work well in strong teams
• Lead and motivate the very best software engineers, gaining their respect
• By applying your mix of intelligence, initiative, integrity, domain knowledge, verbal agility, and diplomacy, rapidly earn the trust of astute teams and individuals across the company

Benefits

• We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
• Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
• You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
• At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed