Software Engineering Manager III, Zappos/Shopbop Catalog Engineering

Amazon•Madison, WI

About The Position

As the Shopbop/Zappos Discovery Engineering Manager, you will lead a team of talented engineers and scientists driving innovation in search technology across our premium fashion platforms. You will work closely with Zappos and Shopbop leadership to transform how customers discover our world-class selection of products. You will oversee the development and implementation of innovative search solutions, including the integration of Large Language Models, while ensuring robust system architecture and operational excellence. You will partner daily with product managers, marketing leaders, and scientists to translate business visions into technical realities. You will leverage your technical leadership to guide your team of 8 engineers, making critical architectural decisions and ensuring the delivery of high-quality solutions. As a member of the Zappos technical leadership team, you will collaborate with industry experts in Search, ML, and E-Commerce across our sister companies at Amazon.com and Shopbop.com. You will push the boundaries of search technology, bringing the latest innovations to our customers while maintaining the high performance and reliability our platforms demand.

Requirements

3+ years of engineering team management experience
7+ years of engineering experience
8+ years of leading the definition and development of multi tier web services experience
Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
Experience partnering with product or program management teams
Bachelor's degree

Nice To Haves

Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Experience integrating LLMs into production systems

Responsibilities

Lead and mentor a team of 8 across multiple locations.
Drive technical excellence through architecture decisions and code quality standards.
Partner with Product and Marketing to transform business requirements into technical solutions.
Own and execute the team's technical roadmap.
Balance new feature development with operational improvements.
Implement and optimize search solutions leveraging latest technologies including LLMs.