About The Position

The Customer Digital Account and Consent Product line is led out of Ford's Global Data, Insights and Analytics (GDIA) skill team. This product line develops and manages a set of customer-facing products that are real-time, high-throughput, and global in nature. These products provide key functionality for customer-facing applications such as FordPass, Lincoln Way, and eCommerce. The products enable the use of connected vehicle information for insights creation, enhanced customer experiences, and ensure compliance with global regulations pertaining to customer data privacy and consent. As a Software Engineering Manager within GDIA, you will lead the engineering organization responsible for the Customer Digital Account & Consent Platform. You will be responsible for the technical roadmap, architectural standards, and operational health of mission-critical systems that power Ford’s global digital ecosystem. This is a leadership position requiring a balance of deep technical expertise and organizational management. You will lead a high-performing team of approximately 15 software engineers, driving the delivery of scalable, multi-cloud API microservices while fostering a culture of software craftsmanship and continuous improvement. This role requires a high-caliber leader who can balance hands-on technical guidance with strategic organizational leadership, ensuring our platforms are scalable, secure, and resilient. Based in Dearborn, MI, this is a hybrid position with a required four-day onsite presence each week

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