Software Engineering Manager, Enterprise Technology Services

Apple • Austin, TX

2d

About The Position

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something — you'll add something. As a hands-on leader, you will define the technical vision, guide architecture and design decisions, and ensure excellence across infrastructure, application development, and quality engineering. You'll build and mentor a cross-functional team focused on automation, system reliability, CI/CD efficiency, and delivery quality. The ideal candidate blends technical depth with strong leadership and thrives in a fast-paced, evolving environment.
You'll need to have excellent communication and cross-group collaboration skills, be able to make forward progress despite ambiguous circumstances, be a self starter, a quick learner of new technologies and have experience shipping products. You will be a critical part of the core engineering team for a high-performing, low latency enterprise application. You will guide a multidisciplinary engineering team through the full development lifecycle—from design and implementation to validation, deployment, and operation. You'll set clear direction, foster collaboration between development, QA, and DevOps, and ensure fast, high-quality delivery through automation, continuous integration, and modern testing practices.We are looking for an engineering leader who is deeply passionate about building and operating highly scalable, fault-tolerant systems that support one of the world's largest and most complex infrastructures.In this position you will be expected to:Lead and mentor DevOps, Development, and QA teams to deliver high-quality, scalable systems.Collaborate with platform, security, and development teams to design and deliver reliable CI/CD pipelines, cloud infrastructure, and tooling that empower engineering productivity across all product teams.Mentor and develop team members through regular one-on-ones, career development planning, and skill-building in areas like cloud architecture, automation, and incident management.Engage in hands-on problem solving, guiding the team through debugging, incident response, and root cause analysis of complex infrastructure or deployment issues.

Requirements

• 5+ years of experience designing and implementing cloud infrastructure and DevOps solutions with a proven track record of building highly reliable and scalable environments.
• At least 2 years of experience in a technical leadership position, including responsibilities for people management.
• Proven ability to design and operate highly available, fault-tolerant distributed systems, ensuring uptime, reliability, and performance across production environments.
• Deep understanding of CI/CD pipelines and deployment automation using tools like Jenkins, GitHub Actions, ArgoCD, or GitLab CI.
• Experience with containerization and orchestration (Docker, Kubernetes, Helm) for modern infrastructure management..
• Strong knowledge of monitoring, logging, and observability tools (Prometheus, Grafana, ELK, Datadog, CloudWatch) and building effective alerting systems
• Expertise in system troubleshooting, root cause analysis, and performance optimization across the stack (infrastructure, network, and application layers).
• Demonstrated ability to mentor engineers, define best practices, and drive adoption of modern DevOps methodologies.

Nice To Haves

• Proven experience in automation, CI/CD pipeline design, and container orchestration using Kubernetes and Docker.
• Strong understanding of networking, system reliability, and performance optimization across distributed systems.
• Demonstrated ability to lead cross-functional DevOps and infrastructure teams to deliver scalable, secure, and cost-efficient platforms.
• Solid knowledge of relational and NoSQL databases (e.g., PostgreSQL, MySQL, DynamoDB, MongoDB), including replication and failover strategies.
• Familiarity with event streaming and messaging systems such as Kafka, Kinesis, or Pub/Sub.
• Experience implementing automated testing frameworks and quality metrics.

Responsibilities

• Lead and mentor DevOps, Development, and QA teams to deliver high-quality, scalable systems.
• Collaborate with platform, security, and development teams to design and deliver reliable CI/CD pipelines, cloud infrastructure, and tooling that empower engineering productivity across all product teams.
• Mentor and develop team members through regular one-on-ones, career development planning, and skill-building in areas like cloud architecture, automation, and incident management.
• Engage in hands-on problem solving, guiding the team through debugging, incident response, and root cause analysis of complex infrastructure or deployment issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees