WHO WE ARE The Digital Center of Excellence (DCOE) is the organization within Hallmark Technology that is responsible for: Building a world-class, consumer-focused caring platform that enables Hallmark’s lines of business (LOB) across the enterprise (Crayola, Hallmark Media, Hallmark Global) to accelerate their direct-to-consumer product strategies Developing a Cloud-first, multi-tenant digital platform that provides capabilities and services, such as a unified Hallmark Profile, Product Recommendations, Global Payment services, etc. Building, securing, and operating digital consumer products for Hallmark’s LOBs Scaling development capabilities to build for Hallmark’s future As a member of the DCOE group you'll partner with high functioning, high energy teams of cross-functional disciplines that bring products like Hallmark.com and our Hallmark Gold Crown Omnichannel network to life for our consumers. With a consumer-first focus this group delivers impactful digital solutions that have a direct impact on consumer brand engagement and retention in the digital space, which results in revenue growth and brand relevance. WHAT THIS ROLE ENTAILS AND HOW YOU'LL CONTRIBUTE As the Software Engineering Manager for D2C Support , you will provide technical leadership to stabilize, improve, and manage Hallmark’s Direct-to-Consumer (D2C) ecosystem- including Ecommerce, Mobile App, OMNI, and Customer Experience platforms.