Software Engineering LMTS

Salesforce•Seattle, WA

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce Database Engineering builds and operates the cloud-native database platform that supports all core Salesforce traffic, forming the foundation of customer trust, availability, and scale across the Salesforce ecosystem. About the Position: We are looking for a Senior Database Development Engineer to deliver features in the database archival technology. Candidate must have strong cloud infrastructure skills coupled with experience/exposure to database internals/backup/restore domain background to work with a team that is responsible for architecting, developing, testing, and maintaining the service. In this role, you will work in a scrum team responsible for all aspects of Agile processes and work closely with a team of top talent and highly motivated software engineers with varying levels of expertise. Our team consists of smart and tenacious engineers dedicated to excellence through product and platform expertise and uncompromising integrity. While we understand that delivery is important, we consider quality to be our highest priority. The code we deliver must be secure, perform well at scale, and provide the functionality promised to our customers. As we scale our services in both in size and complexity - we must consistently provide the uptime and predictable performance that our customers demand. Our team is involved in enhancing, building, automating, and managing Salesforce Database Archival service and supporting service delivery pipelines and artifacts; adding and enhancing product capabilities, life cycle management components and scaling and healing solutions; observability dashboards, runbooks and troubleshooting guides. Our goal is to deliver highly available, elastically scalable, and cost-optimized Services on all Salesforce-supported substrates and environments You will need familiarity with cloud infrastructure, archival/database internals, distributed systems, networking, exceptional software engineering skills, and relish the opportunity to work on very complex, highly concurrent, highly scalable, and resilient systems. You must have a proven track record of success where you demonstrated end-to-end ownership of design, implementation, monitoring, testing, and product support on large mission-critical systems at a petabyte scale.

Requirements

BS/MS in computer science or a related field
Excellent communication skills and problem-solving skills
Experienced with developing backup/restore/database features for cloud database
Experience with Scrum in an Agile development environment
Prior experience with using Kubernetes to build and operate/manage stateful application clusters
Knowledge of infrastructure as code for large complex systems - helm/terraform
Experience in the public cloud technologies like AWS, mainly on EKS, EC2, IAM, VPC, S3
Experience using telemetry and metrics to drive operational excellence will be an advantage
Deep knowledge of object-oriented programming and experience with at least one scripting programming language: Java, Python
Ability to debug, optimize code, and automate routine tasks and tests
CI/CD automation experience, including an understanding of key open-source technologies like Jenkins, Spinnaker, and Docker.
10+ years in software development which includes experience in varying aspects of the development cycle, including design, coding, testing, and performance characterization, and possess 5+ years of above-related experience

Nice To Haves

Experience using telemetry and metrics to drive operational excellence will be an advantage

Responsibilities

Own design and development to deliver technical outcomes on all product and platform-related issues
Help with backlog planning, and cross-team dependency planning and drive the team to execute on the plan.
Design and develop high-quality code to improve archival service reliability, availability, quality, performance, and scalability
Develop test strategies, design automation frameworks, and write unit/functional tests to drive up code coverage and automation metrics
Demonstrate engineering expertise by working closely and collaborating with broader engineering teams, architects, and engineering managers to execute the strategy for your feature areas, help plan the backlogs, and enable your Scrum team to execute that roadmap flawlessly
Owning and resolving Customer issues with utmost urgency and adhering to customer trust. Troubleshoot issues with the services that our team develops and owns, be passionate about automation
Drive cross-team collaborative work environment with other Scrum teams and engineering teams that foster autonomy, innovation, learning, respect and transparency while holding a high bar for delivery