Software Engineering IC4

Microsoft Corporation•Redmond, WA

31d

About The Position

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Commerce + Ecosystems (C+E) is responsible for enabling and optimizing the end-to-end customer journey on the Microsoft Cloud. Overview of the role: Senior AI Engineer The Commerce Financial Platform team builds intelligent, scalable services that power Microsoft's commerce experiences endtoend. We're accelerating AIdriven business applications-grounded in data, built for collaboration, and designed to simplify complex workflows across CRM/ERP scenarios. As a Senior AI Engineer, you'll build reliable, responsible AI features that ship to production and are used across Microsoft.

Requirements

Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
4+ years of experience in developing and shipping system level features in an enterprise production backend server system.
3+ years of experience building and supporting distributed cloud services with production grade.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
Experience with Enterprise Database Management system.
2+ years experience with large language models (LLMs) and generative AI
Experience building Distributed Systems with strong guarantees.
Understanding of data structures, algorithms, and distributed systems.
Have experience working collaboratively, solve problems with groups, find win/win solutions and celebrate successes.

Responsibilities

Design, implement, and ship AI capabilities endtoend-from prototype to production-spanning LLMpowered services, retrieval/grounding pipelines, and robust evaluation/observability.
Build agentic and toolusing workflows that reason across data and services; optimize for safety, latency, reliability, and cost at cloud scale (Azure preferred).
Partner with product, research, and platform teams to adapt/finetune models (LLMs/SLMs, multimodal) for real customer scenarios.
Contribute to service architecture, code quality, testing, and automation; uphold securebydesign and accessibility standards.
Instrument features with telemetry and offline/online evaluation to drive iterative improvements.
Participate in oncall/operational excellence as part of a healthy, sustainable engineering culture; mentor peers through reviews and knowledge sharing.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume