Atlassian Software Engineer

Columbia Sportswear • Portland, OR

2d • Hybrid

About The Position

Although we're an apparel and footwear-focused company, technology is central to everything we do. Columbia Sportswear’s Digital Technology (CDT) group enables an IT infrastructure and applications across four global brands, a global supply chain, and 500+ geographically dispersed stores. These teams support in-store, mobile, and data platforms to enhance customer interface and service in an ever-evolving industry. We are seeking an experienced Atlassian Engineer to design, implement, and maintain our Atlassian ecosystem (Jira, Confluence, Jira Service Management, and related tools). This role will ensure that the Atlassian platform scales effectively across engineering, IT, and business teams by enabling collaboration, process automation, and operational excellence. The ideal candidate has deep Atlassian administration expertise, a strong understanding of agile/ITSM practices, and the ability to translate business requirements into scalable, efficient solutions.

Requirements

• 3–5 years of experience administering and configuring Atlassian products (Jira, Confluence, Jira Service Management).
• Strong understanding of agile methodologies (Scrum, Kanban) and/or ITIL practices.
• Proficiency in Jira workflow design, custom fields, permissions, boards, and dashboards.
• Experience with scripting or APIs (e.g., Groovy, REST, Python, PowerShell).
• Strong troubleshooting skills and ability to manage complex technical environments.
• Excellent communication and stakeholder management skills.

Nice To Haves

• Atlassian certifications (ACP-620, ACP-120, ACP-420).
• Familiarity with DevOps or ITSM toolchains (GitHub, Jenkins, PagerDuty, etc.)

Responsibilities

• Administration & Configuration: Manage, configure, and optimize Atlassian tools (Jira Software, Jira Service Management, Confluence, and add-ons).
• Workflow & Process Design: Partner with stakeholders to design and implement Jira workflows, custom fields, permissions, automation rules, and reporting that align with agile and ITSM best practices.
• Platform Integrations: Build and support integrations with other enterprise systems (CI/CD, identity management, monitoring, collaboration, CMDB, and analytics platforms).
• Governance & Standards: Develop and enforce best practices for tool usage, data integrity, and platform scalability.
• Reporting & Analytics: Create dashboards, reports, and metrics to measure performance, delivery efficiency, and service health.
• Automation & Scripting: Leverage Jira Automation, APIs, and other tools to reduce manual work and streamline processes.
• Support & Enablement: Act as a subject matter expert, provide tier-3 support for Atlassian-related issues, and enable teams through documentation and training.
• Continuous Improvement: Stay current with Atlassian product roadmap, recommend new features, and lead upgrades/migrations when needed.

Benefits

• Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match.
• Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services).
• In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services.
• We have extensive wellness benefits, employee discounts and a generous time off program available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed