Software Engineer

Guild

5h•$130,000 - $150,000•Remote

About The Position

At Guild, we believe talent is everywhere and that opportunity should be too. We continue to have our home and headquarters in Denver, but we have embraced a distributed model of working to reach the best talent in the United States. While some roles may require proximity to our Denver office, roles based outside of our Denver office can sit in any of the following 32 states: AZ, CA, CO, CT, FL, GA, ID, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI and Washington D.C. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. ---- To thrive as a company and meet our impact goals, we must cultivate a culture of high-performance. We know managers are often the single-largest driver of employee satisfaction and growth, and our talent is our biggest asset. Because of that, we’ve identified consistent expectations for all of Guild’s people managers — helping you know what to expect from your experience here. ---- Senior Engineer — Customer Solutions & Delivery (Customization Layer) Why this role exists Customer Solutions & Delivery (CSD) partners with Product Engineering and Commercial teams to deliver customer-specific capabilities while protecting Guild’s ability to scale. The CSD Engineering function focuses on repeatable customization patterns, avoiding one-off “if/then” logic, and building toward a future where agentic AI can help with discovery, estimation, and delivery of custom requests. This Senior Engineer will be a hands-on technical leader who can move across codebases, investigate ambiguous problems, and build configurable solutions—primarily in TypeScript and Python—running in AWS.

Requirements

Strong backend engineering fundamentals and a track record of delivering production-grade systems.
Proficiency in (or ability to quickly learn) TypeScript and Python; comfort working across multiple codebases and service boundaries.
Experience building and operating in a cloud ecosystem (AWS), including understanding of deployment, monitoring, and operational excellence.
Strong research / investigation skills: you can turn ambiguity into clarity through logs, data, reproduction, and reasoning.
Excellent communication: can document designs and decisions, explain trade-offs, and align cross-functional partners.
Role-model proper engineering practices and grow into a mentor for the team.
Writes thorough tests (happy paths + edge cases); ensures code is fully tested before release.
Uses systematic debugging to diagnose issues within a service and, with support when needed, across services.
Designs aligned to existing architecture, using appropriate abstractions and isolation.
Communicates system design via written documentation and incorporates feedback.
Builds with security and compliance awareness (PII/GDPR) and reviews with a security lens.
Collaborates effectively with product/design/engineering partners to parallelize work, simplify designs, and prioritize high-impact unblockers.
Documents decisions, assumptions, limitations, dependencies, and prerequisites; maintains and improves team documentation.

Nice To Haves

Experience with rules/configuration systems, workflow orchestration, feature flags, or extensibility frameworks.
Experience building internal tooling or platforms used by non-engineers.
Familiarity with LLM/agentic systems, evaluation methods, or automation in developer workflows.

Responsibilities

Build customization as a platform capability (not bespoke code)
Design and implement configuration-driven solutions so customer differences live outside core business logic whenever possible.
Create reusable building blocks and deterministic patterns for common “last-mile” workflows (e.g., request intake → validation → orchestration → delivery).
Maintain a strong bias against brittle branching logic (“if…then” customization) by driving toward composable primitives, rules/config layers, and well-defined extension points.
Deliver tactical customer requests with high engineering quality
Partner with CSD PM/Delivery, GTM, and impacted feature teams to clarify scope, success metrics, ownership, and risks.
Implement and ship changes across services (often in other teams’ repos), including tests, documentation, and operational readiness.
Use systematic debugging and investigation to diagnose issues within a service and across services; triage bugs and propose severity with clear evidence.
Operate like an owner in production
Design solutions with observability in mind (logs, metrics, traces, alerting), and use operational data to drive stability and performance improvements.
Approach all work with a security lens (PII/GDPR awareness, least privilege, safe data handling, secure reviews).
Ensure releases are production-ready: edge cases covered, migrations safe, failure modes understood, and rollback plans defined.
Help the org scale from “custom code” to “customizable experiences”
Partner with teams that own customization endpoints (e.g., Employer Partner Portal, public APIs, CMS, internal tools) to align on extensibility patterns.
Contribute to architectural direction by writing design docs, proposing trade-offs, and aligning implementation to Guild’s service architecture.
Share learnings broadly (patterns, pitfalls, “how we did it”) and mentor others through reviews, pairing, and lightweight coaching.
Prepare the foundation for agentic AI
Identify areas where agentic AI can reliably assist: request analysis, impact discovery, estimation, test generation, and implementation scaffolding.
Build workflows and guardrails that make AI-generated output safe and maintainable (contracts, tests, validation, and review mechanisms).
Experiment thoughtfully: measure outcomes (cycle time, quality, repeatability), and raise edge cases where automation could introduce bugs or debt.

Benefits

Access to low-cost, high-quality health care options through Collective Health and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
Access to a 401k to help save for the future
Vacation policy to rest and recharge
8 days of fully-paid sick leave, to take the time to heal and or recover
Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
Education benefits and tuition assistance to help your future development and growth

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume