Software Engineer

Docusign • San Francisco, CA

12d • $133,800 - $225,075 • Hybrid

About The Position

As a P3 Software Engineer in the B2B – Business To Business engineering organization, you will own end-to-end delivery of critical infrastructure to power Docusign’s agreement management workflows for business customers. You will design, build, test, deploy, and operate scalable, highly available backend services and APIs that are core to our B2B products, partnering closely with product, architecture, and peer engineering teams across the organization. You are comfortable working in a modern cloud environment (Azure and/or AWS), with a focus on performance, reliability, observability, and security. You collaborate well in cross-functional settings and help raise the engineering bar through code quality, testing, and knowledge sharing.
This position is an individual contributor role reporting to the Senior Manager, Software Engineering.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or related technical field, or equivalent practical experience
• 5+ years of professional software engineering experience building production services or applications using OO languages such as C#, Java, or TypeScript/Node.js
• 2+ years designing, building, and operating cloud-native microservices or APIs at scale (REST or gRPC), including version control, CI/CD pipelines, and automated testing as part of your daily workflow
• Experience with relational and/or NoSQL data stores and data modeling for production services
• Demonstrated ability to own features end-to-end, including design docs, implementation, testing strategy, rollout, and operational support

Nice To Haves

• Experience with Microsoft stack (C#, .NET, ASP.NET) in large-scale SaaS environments.
• Hands-on experience with Azure (e.g., AKS, App Services, Cosmos DB, Azure SQL) or comparable services in AWS
• Prior work on shared platform components (libraries, pipelines, common services) adopted by multiple teams
• Familiarity with observability and telemetry stacks used for monitoring and incident response (e.g., metrics, logging, dashboards, alerting, big data/stream processing for telemetry)
• Experience participating in or leading RCAs and on-call activities for high-severity incidents, with a focus on prevention and long-term reliability improvements
• Experience working in an agile environment and delivering software iteratively with frequent, high-quality releases
• Strong fundamentals in data structures, algorithms, distributed systems, and troubleshooting in a production environment
• Clear, concise communication skills and the ability to work effectively in cross-functional and cross-team settings

Responsibilities

• Own feature delivery across the full software development lifecycle: design, implementation, testing, deployment, and operational support for backend services and APIs used by B2B products and platforms
• Design and implement services and APIs using C# or TypeScript/Node.js, following best practices for modularity, testability, and maintainability
• Build cloud-native, microservices-based systems, leveraging Azure services, containers, and modern deployment practices to achieve high availability, resilience, and scalability
• Contribute to shared platform capabilities (e.g., libraries, config pipelines, telemetry and observability tooling) that are reused across multiple B2B services, helping other teams adopt and extend them
• Improve quality and reliability by authoring and maintaining automated tests (unit, integration, contract, and end-to-end where appropriate), defining test plans for your features, and participating in on-call rotations with strong root cause analysis and incident response
• Instrument services with telemetry (metrics, logs, traces) and use data to drive performance tuning, capacity planning, and error-budget–based decisions for the systems you own
• Partner with product management, architecture, SRE, and peer application teams to refine requirements, align designs, and unblock cross-team initiatives, especially where platform capabilities or shared infrastructure are involved
• Contribute to code reviews and engineering best practices, providing constructive, specific feedback and helping to evolve team standards around coding, testing, and deployment
• Mentor more junior engineers informally by sharing context, reviewing designs, and providing guidance on debugging, testing, and operational excellence consistent with P3 expectations

Benefits

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).
• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level