Software Engineer

ATPCO-posted 3 months ago
$98,000 - $115,000/Yr
Full-time • Mid Level
Herndon, VA
501-1,000 employees
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

As a Software Engineer at ATPCO, you will be responsible for the implementation, enhancement, and maintenance of a wide range of ATPCO applications and services. In this role, you will collaborate with cross-functional teams to design and develop software solutions that align with business objectives, ensuring high performance, scalability, and reliability. You'll also play a critical role in improving existing applications, integrating new features, and maintaining system functionality to meet evolving business needs.

  • Provide 24x7 Tier 2 support for all ATPCO applications and systems during both day and night oncall rotations, including weekends and holidays.
  • Support resolution of production issues, ensuring effective communication and customer satisfaction.
  • Provide support during business hours for non-production environments.
  • Perform applications and database maintenance activities such as MPM data uploads, historical data migrations, back-door data fixes and address customer subscription data processing issues.
  • COBOL programs and JCL maintenance.
  • Maintain deep understanding of ATPCO enterprise environment to quickly diagnose and resolve issues and keep abreast of changes to ATPCO applications and technologies.
  • Work with business, product and technical teams to analyze problems, assess risks, and implement solutions.
  • Work with PSS Tier 1 to maintain and optimize Control-M/EM batch processing jobs.
  • Take ownership of triaging production issues, and resolve or escalate appropriately, ensuring continuity of service.
  • Monitor systems such as ServiceNow, Splunk Oncall, alerts, and group emails, and respond to issues in a timely manner.
  • Produce regular Applications/system and performance metrics and reports for IT management using DB2 SQL and other tools.
  • Minimum 2+ years of IBM Mainframe and Distributed web/Cloud-based applications 24/7 support experience, including nights, weekends, and holidays.
  • Proven track record in IT Operations / Applications Production Support within complex enterprise environments.
  • Strong knowledge of DB2 (SQL queries, stored procedures, Application SQL performance tuning).
  • Strong knowledge in JCL (Job Control Language).
  • TSO/ISPF/SDSF experience.
  • Excellent analytical, troubleshooting, and problem-solving skills.
  • Excellent oral and written communication skills for technical and non-technical stakeholders.
  • Strong business acumen with the ability to quickly understand operational and business incident impact.
  • Ability to take full ownership of production problems, anticipate and mitigate risks, escalate appropriately, and deliver workarounds under pressure.
  • Proven ability to multi-task and prioritize urgent issues to meet SLA and KPI requirements.
  • Background in Applications development/programming.
  • Experience in parsing Linux logs.
  • Proactively learns new skills and applies them to improve their work under the guidance of more senior team members.
  • Engage in informal coaching and knowledge-sharing with colleagues and contribute to a collaborative and growth-oriented work environment.
  • Remote-First Culture – Flexibility to work from home in your country of hire.
  • Leave Your Way PTO– Take the time you need, when you need it.
  • 401(k) with Generous Employer Match– Invest in your future.
  • Comprehensive Benefits– Medical, dental, vision, & mental health.
  • Global Tuition and Gym Reimbursement– Learn and grow on us.
  • Standby Flight Program– Explore the world.
  • Inclusive, Collaborative Culture– Be seen, heard, and valued.
Track Jobs with Teal

Job Search Resources

•
AI Resume Builder
•
Software Engineer Resume Examples
•
Software Engineer Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service