Grainger Services-posted 8 months ago
$79,000 - $131,600/Yr
Remote • Highland Park, IL
Printing and Related Support Activities

Grainger Corporate Services LLC is seeking a Software Engineer in Lake Forest, IL to perform triage, troubleshoot, remediation, & escalation of tickets tied to the product support function. 100% remote work allowed from anywhere in the U.S.

  • Perform triage of support tickets
  • Troubleshoot issues related to product support
  • Remediate problems as necessary
  • Escalate tickets when required
  • Experience in software engineering
  • Strong troubleshooting skills
  • Ability to manage support tickets effectively
  • Competitive compensation
  • Remote work flexibility
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