At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Application Support Specialist in PNC's C&IB payments engine organization, you will be based in Pittsburgh, PA, Strongsville, OH, Dallas, TX or Birmingham, AL. Our team’s mission is to maintain, support, and ensure the stability of non-production environments for PNC’s payment processing systems. This includes: -Troubleshooting and resolving system problems -Root cause analysis and correction resulting in prevention -Implementing complex vendor software upgrades -Creating and maintaining technical documentation -Automating routine tasks that the team performs -Developing an in-depth knowledge of supported systems and applications The tools, technologies, platforms and languages listed below are required to be successful in this position. They are listed in order of importance. -WebSphere -LINUX (basic server navigation) -Oracle (read/write SQL, good understanding of RDMS concepts) -GIT/Bitbucket -Continuous integration (Jenkins, uDeploy, Artifactory) -LINUX (shell scripting) -IBM MQ -Ansible -Java programming -OCP -Kafka -MongoDB The ideal candidate: -Is willing and able to learn new tools, technologies, platforms and languages -Can work in an Agile environment -Has strong troubleshooting skills -Has a passion and interest to continually automate manual processes -Has strong oral and written communication skills In this position you will get a complete, holistic understanding of the payments ecosystem at PNC which will serve as the foundation for advancement within the department into increasing responsibility and opportunities to move into different roles such as development/programming. This understanding will give you a distinct advantage over your peers who only have development experience. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Provides detailed technical design and development of software solutions using existing and emerging technology platforms. Proposes & designs software solutions to address complex business needs. Writes code, tests and deploys software. Prepares technical and procedural documentation required for software. Maintains and debugs software. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees