Fidelity National Information Services-posted about 2 months ago
Full-time • Mid Level
Hybrid • Brown Deer, WI
5,001-10,000 employees
Credit Intermediation and Related Activities

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS? About the Team We are looking for experienced Software Engineers to join our team and make a lasting impact on the company's transformation journey, drive customer-centric innovation and automation, and position the organization as a leader in the competitive banking, payments and investment landscape. We are looking for people who operate like owners, love to learn, have grit, and operate with integrity and empathy. Adaptive learners who enjoy sharing their diverse perspectives and challenge assumptions will fit well in our team. FIS technology powers the world's economy and our teams bring innovation to life. If you are ready to start learning, growing, and making an impact with a career in fintech, we encourage you to apply. Are you FIS? What You Will Be Doing Design and maintain monitoring and alerting solutions for infrastructure, application performance, and user experience. Implement automation tools and processes for routine tasks, scalable infrastructure, and seamless deployments. Ensure reliability, availability, and performance of applications and services, minimizing downtime and optimizing response times. Lead incident response, including identification, triage, resolution, and post-incident analysis. Conduct capacity planning, performance tuning, and resource optimization in collaboration with development and operations. Collaborate with security teams to implement best practices, perform vulnerability assessments, and ensure compliance. Manage deployment pipelines, release processes, and configuration management for consistent, reliable deployments. Identify and drive improvements in reliability, performance, and efficiency through data and root cause analysis. Create and maintain documentation, runbooks, and knowledge base articles, promoting knowledge sharing. Develop and test disaster recovery plans, backup strategies, and failover mechanisms. Collaborate with development, QA, DevOps, and product teams to align on reliability goals and incident response. Participate in on-call rotations, providing 24/7 support for critical incidents and coordinating resolution and follow-up.

  • Design and maintain monitoring and alerting solutions for infrastructure, application performance, and user experience.
  • Implement automation tools and processes for routine tasks, scalable infrastructure, and seamless deployments.
  • Ensure reliability, availability, and performance of applications and services, minimizing downtime and optimizing response times.
  • Lead incident response, including identification, triage, resolution, and post-incident analysis.
  • Conduct capacity planning, performance tuning, and resource optimization in collaboration with development and operations.
  • Collaborate with security teams to implement best practices, perform vulnerability assessments, and ensure compliance.
  • Manage deployment pipelines, release processes, and configuration management for consistent, reliable deployments.
  • Identify and drive improvements in reliability, performance, and efficiency through data and root cause analysis.
  • Create and maintain documentation, runbooks, and knowledge base articles, promoting knowledge sharing.
  • Develop and test disaster recovery plans, backup strategies, and failover mechanisms.
  • Collaborate with development, QA, DevOps, and product teams to align on reliability goals and incident response.
  • Participate in on-call rotations, providing 24/7 support for critical incidents and coordinating resolution and follow-up.
  • 4+ years of hands-on experience in software development roles using Unisys COBOL, SQL, Embedded SQL, COBOL, JCL, CL, DDS, DDL, BMS, CICS, JES, HTML,
  • 3+ years working on large-scale, client-facing, enterprise production software.
  • Strong English communication and collaboration skills.
  • Proficiency in modern development architectures (web, API), cloud platforms (AWS, Azure, Google Cloud), and infrastructure as code (Terraform, Ansible).
  • Experience with monitoring and logging tools (Prometheus, Grafana, DataDog, New Relic, Splunk, SumoLogic, ELK Stack), including dashboards and alerts.
  • Skilled in incident management (response, triage, RCA, post-mortem) and troubleshooting complex technical issues.
  • Proficiency in scripting languages (Python, Bash) and automation tools.
  • Experience with CI/CD pipelines (Jenkins, GitLab CI/CD, Azure DevOps).
  • Familiarity with Application Performance Monitoring (APM) and Real User Monitoring (RUM) tools.
  • Commitment to continuous learning, adaptability, and operational excellence.
  • Proficiency in multiple programming languages: C#, Java, Python, JavaScript, Visual Basic, SQL+, Oracle PLSQL.
  • Experience building FinTech, payment, or banking systems, including API design and third-party integration.
  • Familiarity with Agile environments, especially with bi-monthly production releases.
  • Knowledge of FIS products/services and the broader Financial Services Industry.
  • Experience with development tools: V7.4, Eclipse, Visual Studio, Azure DevOps, MDCMS, Git, Microsoft Office (Visio, RDi, X Analysis, Hawkeye, CheckMarx).
  • Understanding of OS/400 and Windows 11 operating systems.
  • A voice in the future of fintech.
  • Continuous learning and development.
  • Collaborative work environment.
  • Opportunities to give back.
  • Competitive salary and benefits.
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