Software Engineer | Python | AI Automation

Miratech-posted about 1 month ago
Full-time • Mid Level
Remote • Yakima, WA
501-1,000 employees
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

Miratech is seeking a talented and experienced Software Engineer with experience in Python and AI Automation to support our AI-powered Contact Center modernization initiatives. In this role, you will automate legacy routing systems using Large Language Models (LLMs), cloud-native tools, and modern scripting capabilities. Your work will directly impact the customer journey by developing intelligent, scalable solutions within highly regulated industries

  • Automate existing contact center routing systems using AI agent technologies.
  • Design and implement cloud-native automation solutions using Python and LLMs.
  • Leverage AWS or Azure services such as storage, compute, and serverless functions to build scalable solutions.
  • Collaborate with cross-functional teams to ensure high-quality deliverables aligned with business requirements.
  • Create and maintain technical documentation to ensure continuity and clarity.
  • Provide timely updates to team leads and stakeholders on project progress
  • 4+ years of hands-on experience with Python and a strong understanding of data structures and algorithms.
  • Solid experience in automation scripting.
  • Experience working with LLMs and AI agents (e.g., prompt engineering, API integration).
  • Over 3 years of hands-on experience with Cloud platforms such as AWS or Azure, including compute, storage, and serverless services.
  • Strong understanding of SDLC and CI/CD best practices.
  • Excellent communication skills with the ability to collaborate effectively in a team environment.
  • Self-starter with strong analytical and problem-solving skills.
  • Experience with Node.js/Java
  • AWS Bedrock
  • Contact Center knowledge (Genesys Engage, Amazon Connect)
  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Track Jobs with Teal

Job Search Resources

•
AI Resume Builder
•
Python Data Engineer Resume Examples
•
Python Data Engineer Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service