Software Engineer, Platform (Senior/Staff)

Norm AI•New York City, NY

22h•$190,000 - $260,000•Hybrid

About The Position

About Norm Ai Norm Ai, the leading Legal & Compliance AI company, has a client base with a combined $30 trillion in assets under management. By turning legal code into AI code, Norm enables enterprises to move faster and more comprehensively in their legal and compliance processes with reliability and trust. Norm’s platform combines frontier AI, proprietary legal reasoning systems, and embedded legal and regulatory expertise. We have recently raised more than $140 million, backed by Blackstone, Bain Capital, Vanguard, Citi, New York Life, TIAA, Coatue, Craft Ventures, Henry R. Kravis (KKR co-founder), and Marc Benioff (Salesforce CEO). Norm Ai pioneered Legal Engineering, the process that empowers lawyers to build and supervise domain-specific AI agents with Norm’s proprietary suite of no-code software tools. We hired dozens of lawyers from premier U.S. law firms and trained them as Legal Engineers, who specialize in Large Language Model powered legal workflows. Norm Ai technology is deployed inside many of the largest and most consequential institutions in the world. The company is growing quickly and hiring across all teams. This Role As a Software Engineer on Platform at Norm Ai, you will architect and build reliable, scalable systems that power our AI-driven compliance platform. You'll work at the intersection of infrastructure, security, and AI operations, building foundational services that enable both our platform reliability and our product teams' velocity. You'll have significant input into our technical architecture and the freedom to propose and implement improvements across our entire stack.

Requirements

4+ years of experience as a software/backend engineer (or other similar role)
Strong proficiency in developing cloud-native containerized applications in at least one programming language commonly used for backend development (e.g., Python, Java, Rust, C++, etc.). We primarily use Python.
Track record of building reliable and scalable backend systems
Proficiency with data storage technologies such as PostgreSQL and Redis
Experience with observability tools such as Datadog or OpenTelemetry
Comfort with at least one of the major cloud providers (AWS, GCP, Azure)
Comfort with designing and maintaining CI/CD pipelines using tools like Github Actions

Nice To Haves

Experience in AI/ML infrastructure and tooling
Background working on complex compliance or regulatory systems
Familiarity with serverless architectures
Familiarity or experience navigating common Enterprise requirements such as SAML, SSO, 17a-4, etc.

Responsibilities

Design and implement core platform services such as secure and scalable file handling, distributed job processing, and outage-resilient LLM provider integrations
Implement comprehensive observability and security controls across our platform
Create tools and processes to improve developer productivity and deployment efficiency
Establish best practices for service reliability, testing, and documentation
Mentor other engineers on infrastructure and platform development

Benefits

We offer a competitive salary along with equity compensation.
Our comprehensive benefits package includes a 401(k) plan with an employer match.
Employees enjoy top-tier insurance coverage, encompassing health, dental, hospital, accident, and vision plans.
For candidates needing to relocate to NYC, we provide relocation reimbursement.
You'll thrive in our fast-paced learning environment where professional growth is constant.
We embrace a flexible hybrid model, typically in-office 3–4 days per week.

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