Upstart-posted 3 months ago
$142,000 - $196,000/Yr
Full-time • Mid Level
1,001-5,000 employees

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas. Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you! The Team Upstart’s Verifications – PL Applicant Experience team is focused on modernizing the borrower journey end-to-end. The team reduces friction, automates verifications, and enables dynamic decisioning while ensuring fraud prevention and credit risk mitigation. We partner closely with Product, ML, and Platform teams to deliver a seamless and transparent experience for borrowers. As a Software Engineer on the PL Applicant Experience team, you will design and build borrower-facing flows that improve conversion, reduce operational touchpoints, and scale verifications across Upstart products. You’ll own features across the full stack, collaborate cross-functionally to optimize the borrower journey, and contribute to building our next-generation decisioning and automation platform.

  • Build and own borrower-facing verification flows end-to-end across frontend and backend.
  • Minimize fraud losses to Upstart through better data and ML models.
  • Drive automation to reduce manual reviews, strengthen fraud defenses, and improve borrower satisfaction.
  • Improve UI experience for operations teams and applicants.
  • Collaborate with ML and data teams to enable dynamic repricing, risk insights, and continuous decisioning.
  • Design scalable services in a distributed service architecture.
  • 4+ years of experience developing full-stack web applications professionally.
  • Proficiency in Kotlin or Ruby on Rails, plus familiarity with at least one additional programming language.
  • Experience with React, TypeScript, Spring Boot, PostgreSQL, Databricks, AWS, or event-driven architecture.
  • Solid grasp of software development principles and best practices for building scalable, maintainable systems.
  • Proven ability to analyze and solve complex technical problems effectively.
  • Experience with React, TypeScript, Spring Boot, PostgreSQL, Databricks, AWS, or event-driven architecture.
  • Knowledge of KYC/verification vendors (Socure, Plaid, OCR) and integrating sensitive data services.
  • Strong sense of ownership and accountability for delivering high-quality features on time.
  • Ability to thrive in both independent and collaborative settings, contributing positively to team dynamics.
  • Demonstrated ability to take and incorporate feedback, with a continuous improvement mindset.
  • Competitive Compensation (base + bonus & equity)
  • Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
  • 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
  • Employee Stock Purchase Plan (ESPP)
  • Life and disability insurance
  • Generous holiday, vacation, sick and safety leave
  • Supportive parental, family care, and military leave programs
  • Annual wellness, technology & ergonomic reimbursement programs
  • Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
  • Catered lunches + snacks & drinks when working in offices
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