Software Engineer, Operations Automation

Pomelo Care • New York, NY

66d • $160,000 - $220,000 • Remote

About The Position

As a Software Engineer, you will help transform how Pomelo operates by identifying manual processes and automating them with AI-powered solutions. You'll work cross-functionally to increase employee productivity and create intelligent systems that free up our team to focus on high-value work. On any given day, you may:
Develop and maintain internal tools and systems that automate existing work and increase employee productivity using AI
Use AI as much as possible to automate your own process of creating this software
Collaborate with teams across the business to understand pain points and identify high-impact automation opportunities, then ensuring that they are adopted and deliver obvious value
Rapidly prototype small AI-enabled utilities or automations and deploy them into production swiftly
Supervise AI choices in architecture and technologies and debug complex systems when AI cannot handle them

Requirements

• Have a strong foundation in computer science and at least two years of experience building and shipping high-quality software
• Have hands-on experience with AI/ML tools, LLMs and API integrations for automation
• Can quickly build both frontend interfaces and backend services using modern frameworks
• Act as a high-trust owner of systems that may handle sensitive data or business-critical logic
• Stay updated on the latest AI models and tools, and apply that knowledge to cross-functional automation projects

Nice To Haves

• Have prior experience building AI agents, workflow automation, or process optimization tools
• Have worked in healthcare, startups, or other fast-paced environments where automation drives significant business impact
• Have experience with no-code/low-code platforms, RPA tools, or business process automation

Responsibilities

• Develop and maintain internal tools and systems that automate existing work and increase employee productivity using AI
• Use AI as much as possible to automate your own process of creating this software
• Collaborate with teams across the business to understand pain points and identify high-impact automation opportunities, then ensuring that they are adopted and deliver obvious value
• Rapidly prototype small AI-enabled utilities or automations and deploy them into production swiftly
• Supervise AI choices in architecture and technologies and debug complex systems when AI cannot handle them

Benefits

• Competitive healthcare benefits
• Generous equity compensation
• Unlimited vacation
• Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees