Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good! Grow Your Skills, Grow Your Potential Responsibilities As a Software Engineer specializing in ServiceNow development, you will be responsible for designing, configuring, developing, and implementing ServiceNow solutions that enhance our CMDB. You will work closely with cross-functional teams of architects, business analysts, and other software engineers to develop solutions that align with industry best practices that support IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM) modules in ServiceNow. Key Responsibilities: Design, develop, configure, and implement solutions within the ServiceNow platform with a primary focus on the Configuration Management Database (CMDB), Discovery, and Service Mapping. Integrate CMDB with ITSM, ITOM, and Asset Management modules to enhance data visibility and operational efficiency. Configure identification and reconciliation rules, CI Classes, and models Develop and maintain automation scripts using JavaScript, Flow Designer, and orchestration tools Focus on data integrity through data analysis, reconciliation, and CMDB audits Collaborate with stakeholders to gather requirements, assess project scope, and implement effective technical solutions that improve CMDB accuracy, integrity, and usability Integrate ServiceNow CMDB with other enterprise systems and third-party applications to support IT Operations and IT Asset Management processes. Troubleshoot and resolve issues related to CMDB data quality, service mapping, discovery, and related ITSM/ITOM/ITAM functionalities. Participate in code reviews, testing, and deployment activities to ensure high-quality deliverables. Stay updated with the latest ServiceNow features, best practices, and industry trends, especially around CMDB and IT Operations.