Software Engineer L3 Phone Numbers

Twilio•Atlanta, GA

15d•Remote

About The Position

This position is that of a Senior Software Engineer to join Twilio’s Messaging Compliance Onboarding team. Programmable Messaging is Twilio’s biggest product. To keep pace with the evolving messaging compliance ecosystem, we need strong engineers that can create innovative solutions to ensure compliance with Twilio partners. The team ensures Twilio customers are registered and onboard seamlessly to various compliance programs to be able to send messages successfully. As an engineer on the team you will be responsible to build and maintain such compliance programs across US local, Tollfree and other sender types, and also across different geographies directly impacting a wide range of messaging customers.

Requirements

3+ years of experience and a strong fundamental knowledge of software development using JVM languages.
Experience building web services incorporating best practices for external systems integration, including defensive and hardened approaches to mitigate downstream issues.
Experience working with highly scalable APIs, high volume data pipelines and large distributed systems.
Maintaining and operating cloud services.
An unwillingness to settle for “good enough”, instead staying focused on longevity through well-tested code and continuous improvement.
Demonstrated commitment to seeking diverse viewpoints and acting with intention to create an inclusive team environment.
Excellent written and verbal communication skills. Ability to write down and present designs and decisions throughout the development lifecycle, collaborating with engineering and non-engineering roles.

Nice To Haves

5+ years of Engineering experience, developing and maintaining high traffic services.
Familiarity with DynamoDB, SQS, and data integration services like AWS glue
Familiarity with LLMs, prompt optimizations to improve model accuracy, setting up evaluation pipelines
Familiarity with Kubernetes, Temporal or similar workflow orchestration
Experience working with frontend libraries like React or similar.

Responsibilities

Build and maintain multiple compliance program workflows, carrier/ecosystem integrations and customer interactions in the Compliance domain.
Design and develop elegant and scalable solutions across a wide variety of compliance program types including frontend UI experiences and backend APIs, that are highly available and responsive. You will work through ambiguity, deliver quickly and with a high quality.
Build towards achieving the next generation of architecture vision that empowers expansion of Compliance programs.
Interact cross functionally across engineering teams within Twilio to align and build the product and architecture vision.