Software Engineer, iOS

PayPal • San Jose, CA

1d • Hybrid

About The Position

The Software Engineer (iOS) will help shape PayPal’s self-service customer experiences by designing and building scalable iOS solutions for the Help Center and Contact Us experiences. As part of the Customer Success Self-Service team, the role focuses on developing reusable, high-quality iOS components used across PayPal, Venmo, and Hyperwallet. The engineer will own features end to end—from design and development to testing and production—while collaborating closely with product, design, and architecture partners. Using modern iOS frameworks, clean architecture patterns, and strong testing practices, this role contributes to reliable, user-centric experiences at global scale and explores emerging AI capabilities to improve customer engagement and efficiency.

The Customer Success Self-Service team at PayPal is seeking a highly skilled Software Engineer (iOS) to help shape the future of self-service and messaging experiences. This role will focus on building scalable, high-quality iOS solutions that power the Help Center and Contact Us experiences across PayPal, Venmo, and Hyperwallet platforms. As a CL5 engineer, you will play a key role in designing, developing, and owning core iOS components that enable intuitive, customer-centric self-service journeys at a global scale. You will collaborate closely with product managers, architects, designers, and cross-functional engineering teams to deliver reliable, maintainable, and impactful solutions aligned with PayPal’s business and customer experience goals.

Requirements

• 1+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• Bachelor’s degree (or equivalent) in Computer Science or a related field.
• 5+ years of professional iOS development experience using Swift.
• Strong expertise in iOS SDK, UIKit, SwiftUI, Core Data, Combine, and modern app architecture patterns (MVC, MVVM, VIPER).
• Hands-on experience with Xcode, Auto Layout, Interface Builder, and Swift Package Manager.
• Solid experience with RESTful API integration, networking, and secure authentication mechanisms.
• Proven experience with unit testing, UI automation, and CI/CD pipelines.
• Strong focus on performance optimization, memory management, and application scalability.

Nice To Haves

• Familiarity with Core ML, Vision, or other AI/ML frameworks is a plus.
• Strong ownership mindset with the ability to drive solutions independently.
• Excellent collaboration and communication skills in Agile/Scrum environments.
• Passion for building high-quality, user-centric mobile experiences.
• Interest in payments, financial technology, and building products at a global scale.

Responsibilities

• Implements tasks within the Software Development Lifecycle (SDLC), receiving structure and oversight from more experienced staff
• Follows well-established internal conventions and standard procedures
• Understands internal standards & processes an applies them to make technical decisions
• Collaborates with peers, manager, and project lead to gain understanding of tasks and review solutions
• May contribute to code & design reviews
• Design, develop, and maintain scalable iOS solutions for Help Center and Contact Us experiences.
• Own features end to end, including technical design, implementation, code reviews, testing, automation, and production releases.
• Build reusable iOS components and frameworks that support platform consistency and long-term scalability.
• Partner with cross-functional teams to translate product requirements into robust technical solutions.
• Apply modern iOS architecture patterns and best practices to ensure high performance, reliability, and maintainability.
• Explore and contribute to AI-driven enhancements that improve customer engagement and self-service efficiency.
• Provide technical guidance, mentorship, and code quality leadership within the team.

Benefits

• At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most.
• We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level