Software Engineer - Internal Tooling

PoshNew York, NY
1dOnsite

About The Position

At Posh, you'll be part of a dynamic team working on our platform that brings people together through live events. Your work will directly contribute to how event organizers create experiences and how attendees discover and enjoy them. We're looking for someone who is passionate about building user-centric features and has a strong foundation in software engineering. You'll work on exciting projects that push our platform forward, collaborating with senior engineers and learning from their expertise. This is an in-person position at our New York City office located in the heart of SoHo, where you'll be part of a team that's revolutionizing how people connect in the real world.

Requirements

  • Familiarity with backend technologies (e.g., Node.js) and database systems.
  • Understanding of RESTful APIs and experience working with them.
  • Ability to write clean, efficient, and well-documented code.
  • Strong problem-solving skills and attention to detail.
  • Good communication skills and ability to work effectively in a team environment.
  • Passion for creating products that connect people in the real world.
  • 2+ years of experience with TypeScript and React
  • A generalist, not a specialist: this role is an internal ops swiss army knife that will touch many different systems and problem spaces
  • Has built an application end-to-end (frontend, backend, deployment); we need someone comfortable owning full projects across the stack, because the work will be diverse
  • Someone who thrives on internal tooling and operations work, not just user-facing feature development

Nice To Haves

  • Experience with RudderStack or similar CDP platforms
  • Experience with Stripe or similar payment infrastructure

Responsibilities

  • Own the development and maintenance of internal dashboards and admin tooling (e.g., Retool) to improve operational efficiency across teams
  • Build and manage third-party integrations (e.g., Intercom) to ensure accurate, real-time user metadata across Support and CS platforms
  • Design and maintain systems for GMV reporting, payment reconciliation, and financial data accuracy
  • Develop and iterate on dispute management tools to empower the Support team
  • Triage and resolve on-call bugs and technical issues escalated by Success Managers, such as financial reporting discrepancies
  • Support CRM migrations and integrations across platforms such as HubSpot and Planhat
  • Translate internal stakeholder requests into scalable technical solutions that drive measurable operational improvements
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service